TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Great! I did file my tax on my own but the app itself is so much helpful. I strongly recommend it, others should use it when filing their tax returns.
Date published: 2021-04-15
Rated 3 out of 5 by from Some improvements; major glitch I liked how you put multiple questions on one page instead of having to answer and then hit next. However, I found myself in a vicious circle when I tried to do my state taxes. There was an issue that would not allow me to file electronically, but there was no option for me to print my return to file by mail like it said I could do. My options...stay in an endless loop, or delete my state return. Now I have to start over with my state.
Date published: 2021-04-15
Rated 5 out of 5 by from Longtime User I have been using Turbo Tax Deluxe for more than twenty years. I have total confidence in the product.
Date published: 2021-04-15
Rated 5 out of 5 by from Thank You Easy!! Love how it brings in the info from last year!!!!
Date published: 2021-04-15
Rated 4 out of 5 by from Inconsistent information across TT software I use TT Business for my S Corp which is filed in March. I use TT Home and Business for personal which is filed in April. The K-1 for the business had a code *V* with a statement. The personal would not let me use that code. You need to get you act together.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is great! Turbo Tax is very simple to use, and it's convenient!
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax helps again! I have had a really great experience over the last 5 years using Turbo Tax. With a variety of questions and FAQ's I feel confident I am providing the appropriate tax information. It's also reassuring to know additional assistance is there if needed!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is so easy to do!!! I enjoy the fact if you have any questions you can have a live chat & get your answers. This is why it's so easy to do.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX VERY USER FRIENDLY AND INFORMATIVE EXCELLENT CUSTOMER SERVICE AND PATIENCE, USED FOR YEARS AND REFER TO FRIENDS AND FAMILY
Date published: 2021-04-15
Rated 2 out of 5 by from not as good as last year TT user for over 20 years. This is the first year I had to state file on paper. And TT charged me for online state and then said it could not.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! I did file my tax on my own but the app itself is so much helpful. I strongly recommend it, others should use it when filing their tax returns.
Date published: 2021-04-15
Rated 3 out of 5 by from Some improvements; major glitch I liked how you put multiple questions on one page instead of having to answer and then hit next. However, I found myself in a vicious circle when I tried to do my state taxes. There was an issue that would not allow me to file electronically, but there was no option for me to print my return to file by mail like it said I could do. My options...stay in an endless loop, or delete my state return. Now I have to start over with my state.
Date published: 2021-04-15
Rated 5 out of 5 by from Longtime User I have been using Turbo Tax Deluxe for more than twenty years. I have total confidence in the product.
Date published: 2021-04-15
Rated 5 out of 5 by from Thank You Easy!! Love how it brings in the info from last year!!!!
Date published: 2021-04-15
Rated 4 out of 5 by from Inconsistent information across TT software I use TT Business for my S Corp which is filed in March. I use TT Home and Business for personal which is filed in April. The K-1 for the business had a code *V* with a statement. The personal would not let me use that code. You need to get you act together.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is great! Turbo Tax is very simple to use, and it's convenient!
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax helps again! I have had a really great experience over the last 5 years using Turbo Tax. With a variety of questions and FAQ's I feel confident I am providing the appropriate tax information. It's also reassuring to know additional assistance is there if needed!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is so easy to do!!! I enjoy the fact if you have any questions you can have a live chat & get your answers. This is why it's so easy to do.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX VERY USER FRIENDLY AND INFORMATIVE EXCELLENT CUSTOMER SERVICE AND PATIENCE, USED FOR YEARS AND REFER TO FRIENDS AND FAMILY
Date published: 2021-04-15
Rated 2 out of 5 by from not as good as last year TT user for over 20 years. This is the first year I had to state file on paper. And TT charged me for online state and then said it could not.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5120