TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Easily misunderstood labeling I bought the disk at Costco and thought the e-filing for State was included. It was not with fine print echoing that. I still think this is poor practice.
Date published: 2021-05-04
Rated 4 out of 5 by from A couple of problems, but overall great! Overall great product. There is one security hole, however. When you print out your forms, TurboTax includes the direct deposit information for a refund on the PDF/printout. It would be better if that was blanked any time the form is reproduced outside of TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience Great experience will recommend TurboTax to anyone
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is good! Turbotax is good! The experience is excellent! I will use it again.
Date published: 2021-05-04
Rated 5 out of 5 by from Awesome Awesome app and very user friendly!!! I would def recommend turbo tax to anyone trying to fill out there own taxes !!!!!
Date published: 2021-05-04
Rated 5 out of 5 by from Top notch Super helpful all the way through! Access to experts is a great feature of TurboTax.
Date published: 2021-05-04
Rated 3 out of 5 by from TurboTax is OK It is OK. I suppose it is a bit easier than using paper and a pen.
Date published: 2021-05-04
Rated 4 out of 5 by from Installation is NOT quick & easy. I needed help navigating. I had to use the 1-800 line three time because the "guide me" was not clear. The three (3) individuals were polite and got me thru my problem with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from 9 Years Running & Turbo Tax keeps working for us Been using Turbo Tax for nine years running now. It's a helpful process to organize all the paperwork that would be needed anyway if we were going to give it to an accountant, and once you have the paperwork most of the work is already done as Turbo Tax makes it very easy and user friendly to enter the information. We have W-2 incomes as well as K-1's from farm arrangements, and Turbo Tax handled our uncommon K-1 situation very easily this year. I enjoy keeping track to see what the impacts are of the different tax credits and deductions as we enter the information.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax was awesome! Turbotax is easy to use and was able file the return quickly.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easily misunderstood labeling I bought the disk at Costco and thought the e-filing for State was included. It was not with fine print echoing that. I still think this is poor practice.
Date published: 2021-05-04
Rated 4 out of 5 by from A couple of problems, but overall great! Overall great product. There is one security hole, however. When you print out your forms, TurboTax includes the direct deposit information for a refund on the PDF/printout. It would be better if that was blanked any time the form is reproduced outside of TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience Great experience will recommend TurboTax to anyone
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is good! Turbotax is good! The experience is excellent! I will use it again.
Date published: 2021-05-04
Rated 5 out of 5 by from Awesome Awesome app and very user friendly!!! I would def recommend turbo tax to anyone trying to fill out there own taxes !!!!!
Date published: 2021-05-04
Rated 5 out of 5 by from Top notch Super helpful all the way through! Access to experts is a great feature of TurboTax.
Date published: 2021-05-04
Rated 3 out of 5 by from TurboTax is OK It is OK. I suppose it is a bit easier than using paper and a pen.
Date published: 2021-05-04
Rated 4 out of 5 by from Installation is NOT quick & easy. I needed help navigating. I had to use the 1-800 line three time because the "guide me" was not clear. The three (3) individuals were polite and got me thru my problem with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from 9 Years Running & Turbo Tax keeps working for us Been using Turbo Tax for nine years running now. It's a helpful process to organize all the paperwork that would be needed anyway if we were going to give it to an accountant, and once you have the paperwork most of the work is already done as Turbo Tax makes it very easy and user friendly to enter the information. We have W-2 incomes as well as K-1's from farm arrangements, and Turbo Tax handled our uncommon K-1 situation very easily this year. I enjoy keeping track to see what the impacts are of the different tax credits and deductions as we enter the information.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax was awesome! Turbotax is easy to use and was able file the return quickly.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5118