TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is extra easy Turbo tax will help you if you need it. I think it is easy enough for most people to do their own taxes.
Date published: 2022-03-11
Rated 5 out of 5 by from Good experience I had a good experience with turbotax over all and got a good return
Date published: 2022-03-11
Rated 5 out of 5 by from Love TurboTax!!! I've been using TurboTax for 12 or 13 years now and it's by far the easiest way to do my taxes. They practically do everything for you and make it so stress free. I will always use them. My taxes are always done correctly and take no time to finish. Plus it's completely free! They're amazing!
Date published: 2022-03-11
Rated 4 out of 5 by from I like turbo tax Karen answered my questions. She was very courteous and knowledgeable.
Date published: 2022-03-11
Rated 2 out of 5 by from Not user friendly when inputing 1099-B Needs better support when reporting 1099-B proceeds from broker and barter exchange. There was errors with the app. It kept telling me to review 1099-B info entered, but never pointed out the issue. The problem was with turbotax cost basis assist calculation. I had to go back and manually input it for it to stop telling me to review it. Also, it was a little annoying turbotax kept asking me to upgrade several times.
Date published: 2022-03-11
Rated 5 out of 5 by from Very professional and customer experienced efficient, friendly communication, professional, really satisfied
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax usage experience TurboTax is quite comprehensive to cover all subjects I need.
Date published: 2022-03-11
Rated 5 out of 5 by from Went very Smoothly, Outstanding! Everything went much simpler this year. It almost filled out the form itself
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax should be protected at all cost!!! This week has been terrible for me. Tooth infection out of nowhere, then had my tooth pulled yesterday. Plus with a dab of depression on top. Definitely didn't have the mind to do taxes this week so I was gonna pay whatever I had to for an expert to take over. The whole process was smooth, easy to follow, and most importantly pain free! Didn't hardly have to think at all which a plus, one less thing to stress about. Thanks TurboTax! 10/10 A+
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Very simple and easy and fast. So easy to file. Would recommend to everyone.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is extra easy Turbo tax will help you if you need it. I think it is easy enough for most people to do their own taxes.
Date published: 2022-03-11
Rated 5 out of 5 by from Good experience I had a good experience with turbotax over all and got a good return
Date published: 2022-03-11
Rated 5 out of 5 by from Love TurboTax!!! I've been using TurboTax for 12 or 13 years now and it's by far the easiest way to do my taxes. They practically do everything for you and make it so stress free. I will always use them. My taxes are always done correctly and take no time to finish. Plus it's completely free! They're amazing!
Date published: 2022-03-11
Rated 4 out of 5 by from I like turbo tax Karen answered my questions. She was very courteous and knowledgeable.
Date published: 2022-03-11
Rated 2 out of 5 by from Not user friendly when inputing 1099-B Needs better support when reporting 1099-B proceeds from broker and barter exchange. There was errors with the app. It kept telling me to review 1099-B info entered, but never pointed out the issue. The problem was with turbotax cost basis assist calculation. I had to go back and manually input it for it to stop telling me to review it. Also, it was a little annoying turbotax kept asking me to upgrade several times.
Date published: 2022-03-11
Rated 5 out of 5 by from Very professional and customer experienced efficient, friendly communication, professional, really satisfied
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax usage experience TurboTax is quite comprehensive to cover all subjects I need.
Date published: 2022-03-11
Rated 5 out of 5 by from Went very Smoothly, Outstanding! Everything went much simpler this year. It almost filled out the form itself
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax should be protected at all cost!!! This week has been terrible for me. Tooth infection out of nowhere, then had my tooth pulled yesterday. Plus with a dab of depression on top. Definitely didn't have the mind to do taxes this week so I was gonna pay whatever I had to for an expert to take over. The whole process was smooth, easy to follow, and most importantly pain free! Didn't hardly have to think at all which a plus, one less thing to stress about. Thanks TurboTax! 10/10 A+
Date published: 2022-03-11
Rated 5 out of 5 by from Excellent Very simple and easy and fast. So easy to file. Would recommend to everyone.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5117