TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Very easy Everything was smooth and my expert was very helpful with any questions or issues I had to deal with along the way definetly will b using turbo tax again next year!
Date published: 2022-03-12
Rated 5 out of 5 by from very good much easier this year didn't need help will use again next year
Date published: 2022-03-12
Rated 1 out of 5 by from Turbo Tax was not easy to use this year Working on Turbo Tax this year was a huge headache beginning with just trying to install the CD. We had to finagle a way to use it as there was an error with the disk itself. Luckily my spouse is good with computers!
Date published: 2022-03-12
Rated 2 out of 5 by from Took longer than I thought They try to get you to upgrade when you don't need to
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! It is simple and I love how I can import everything. It makes filing taxes easy.
Date published: 2022-03-12
Rated 5 out of 5 by from effective as always I have been using your stuff for a couple of decades. It keeps me straight and helps walk me thru the process as painlessly as filing taxes can be.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is easy to use and if you have question they have experts standing by to assist. I had Tashara and she was so awesome, she answer all my question, and was very professional. I truly was glad that she help me. I felt much better after her help. I do love Turbo Tax, best thing ever.
Date published: 2022-03-12
Rated 3 out of 5 by from This year had more glitches than normal My daughter did her taxes with purchased CD Turbo Tax and it required her to paper file state because "childcare provider had no tax ID". She didn't have or claim any childcare. Nothing we did could fix it. My tax return was delayed weeks on e-filing in March because of a lack of a Turbo Tax update on a $6 line item. Your product used to be a lot less glitchy.
Date published: 2022-03-12
Rated 3 out of 5 by from It’s was confusing at times It was hard when you have uncommon tax situation ..
Date published: 2022-03-12
Rated 5 out of 5 by from First time filers experience: amazing! Everything was well explained and thoroughly written and organized. So even if it wasn’t clear in the instructions there would be easily accessible in-depth notes and tips. Very easy to use and maneuver, overall, wonderful experience.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5083
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy Everything was smooth and my expert was very helpful with any questions or issues I had to deal with along the way definetly will b using turbo tax again next year!
Date published: 2022-03-12
Rated 5 out of 5 by from very good much easier this year didn't need help will use again next year
Date published: 2022-03-12
Rated 1 out of 5 by from Turbo Tax was not easy to use this year Working on Turbo Tax this year was a huge headache beginning with just trying to install the CD. We had to finagle a way to use it as there was an error with the disk itself. Luckily my spouse is good with computers!
Date published: 2022-03-12
Rated 2 out of 5 by from Took longer than I thought They try to get you to upgrade when you don't need to
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! It is simple and I love how I can import everything. It makes filing taxes easy.
Date published: 2022-03-12
Rated 5 out of 5 by from effective as always I have been using your stuff for a couple of decades. It keeps me straight and helps walk me thru the process as painlessly as filing taxes can be.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax is easy to use and if you have question they have experts standing by to assist. I had Tashara and she was so awesome, she answer all my question, and was very professional. I truly was glad that she help me. I felt much better after her help. I do love Turbo Tax, best thing ever.
Date published: 2022-03-12
Rated 3 out of 5 by from This year had more glitches than normal My daughter did her taxes with purchased CD Turbo Tax and it required her to paper file state because "childcare provider had no tax ID". She didn't have or claim any childcare. Nothing we did could fix it. My tax return was delayed weeks on e-filing in March because of a lack of a Turbo Tax update on a $6 line item. Your product used to be a lot less glitchy.
Date published: 2022-03-12
Rated 3 out of 5 by from It’s was confusing at times It was hard when you have uncommon tax situation ..
Date published: 2022-03-12
Rated 5 out of 5 by from First time filers experience: amazing! Everything was well explained and thoroughly written and organized. So even if it wasn’t clear in the instructions there would be easily accessible in-depth notes and tips. Very easy to use and maneuver, overall, wonderful experience.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5083