TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is easy and efficient. Very thorough way Easy and efficient. Found more tax refund money than I ever would.
Date published: 2022-03-12
Rated 4 out of 5 by from Easy to use Been using TurboTax for years; it's easy to use; wish the fees weren't so high but it is what it is.
Date published: 2022-03-12
Rated 5 out of 5 by from Too easy I've been filing with TurboTax since 2010. They transfer over my information from previous years and make it super easy to use. They've even improved since I first started. Now I simply take picture of my W2 and TurboTax can scan and pull out all the information. No need to manually enter it. And every year, I pay with my refund, so it costs me nothing out of pocket. It's too easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax to the Rescue Again I can always count on Turbo Tax to help get me the best results on my taxes every year!
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent tool! Easy to use tool! Would recommend to any and all taxpayers!
Date published: 2022-03-12
Rated 2 out of 5 by from Fees a no go... Same ole turbo tax, works as it should. Fees can def go down... already not getting much back. But taxes needs to be done.. Next year checking out Ramsey Tax site.. heard he doesn't charge these high fees. Nothing against you guys.. Thanks for getting me through another year.
Date published: 2022-03-12
Rated 5 out of 5 by from Live expert was very helpful I thought I had to file new income but I had an expert help me find out that it is not something necessary to file and saved me a few hundred dollars!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Diane support and customer service was excellent for my filing needs
Date published: 2022-03-12
Rated 1 out of 5 by from Turbo tax not great Expensive, slow, requires you to do all the upfront work, doesn't ask useful questions. Nowhere near as good as the online versions for self employed. Could have done it by hand in the same amount of time.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use! Only took me 45 minutes to complete my taxes. Just make sure you have all your documents on hand before starting.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and efficient. Very thorough way Easy and efficient. Found more tax refund money than I ever would.
Date published: 2022-03-12
Rated 4 out of 5 by from Easy to use Been using TurboTax for years; it's easy to use; wish the fees weren't so high but it is what it is.
Date published: 2022-03-12
Rated 5 out of 5 by from Too easy I've been filing with TurboTax since 2010. They transfer over my information from previous years and make it super easy to use. They've even improved since I first started. Now I simply take picture of my W2 and TurboTax can scan and pull out all the information. No need to manually enter it. And every year, I pay with my refund, so it costs me nothing out of pocket. It's too easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax to the Rescue Again I can always count on Turbo Tax to help get me the best results on my taxes every year!
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent tool! Easy to use tool! Would recommend to any and all taxpayers!
Date published: 2022-03-12
Rated 2 out of 5 by from Fees a no go... Same ole turbo tax, works as it should. Fees can def go down... already not getting much back. But taxes needs to be done.. Next year checking out Ramsey Tax site.. heard he doesn't charge these high fees. Nothing against you guys.. Thanks for getting me through another year.
Date published: 2022-03-12
Rated 5 out of 5 by from Live expert was very helpful I thought I had to file new income but I had an expert help me find out that it is not something necessary to file and saved me a few hundred dollars!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Diane support and customer service was excellent for my filing needs
Date published: 2022-03-12
Rated 1 out of 5 by from Turbo tax not great Expensive, slow, requires you to do all the upfront work, doesn't ask useful questions. Nowhere near as good as the online versions for self employed. Could have done it by hand in the same amount of time.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use! Only took me 45 minutes to complete my taxes. Just make sure you have all your documents on hand before starting.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5071