TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is the Best! Been using them for years and they have never let me down!
Date published: 2022-03-06
Rated 2 out of 5 by from TurboTax is not what it's cracked up to be Tries to upsell you on stupid stuff. Hard to get to particular things through the interview interface. The occasional bug. Not terribly helpful tech support. If I had to start over I'd use something else. I've heard good things from H-R Block from a friend who used to prepare returns professionally.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Simple! I use TurboTax every year when filing my taxes and as my life grows more complex, it seems like TurboTax continues to get easier. Anytime I have a question, there is a box to click on that answers my questions for me. I file without any assistance from the TurboTax team, but I can only imagine how helpful they are.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is the Best! Been using them for years and they have never let me down!
Date published: 2022-03-06
Rated 2 out of 5 by from TurboTax is not what it's cracked up to be Tries to upsell you on stupid stuff. Hard to get to particular things through the interview interface. The occasional bug. Not terribly helpful tech support. If I had to start over I'd use something else. I've heard good things from H-R Block from a friend who used to prepare returns professionally.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Simple! I use TurboTax every year when filing my taxes and as my life grows more complex, it seems like TurboTax continues to get easier. Anytime I have a question, there is a box to click on that answers my questions for me. I file without any assistance from the TurboTax team, but I can only imagine how helpful they are.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5071