TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy and painless Got it done in just minutes -fast and easy- I’ll be back in the future
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Is the Best!! I've used Turbo Tax for several years and it really take the stress out of filing
Date published: 2022-03-06
Rated 2 out of 5 by from Same reject message I keep getting the same rejection message even though I've corrected what I was told to and there are no new notifications to tell me what the current reason for rejection is
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax Review I have used TurboTax for over 30 years and it keeps getting better.
Date published: 2022-03-06
Rated 3 out of 5 by from Good product but encountered an issue I've used Turbotax for many years. It's an easy step-by-step product to use. This year, most of the process went as planned, but I had an issue with entering my VA Funding Fee into the Mortgage worksheet. The product needs to be modified to ask the user if they have a VA Funding Fee in addition to asking about mortgage insurance since the VA fee does not come to the taxpayer in a 1098. I've had VA Funding fee expenses in several other years and never knew it was deductible - mostly because TurboTax does not ask about it in the step-by-step; thus missing out on several opportunities for a bigger refund. This is pretty much my only concern with the product.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing The process was simple and easy. The Full Service is absolutely amazing with great people. Nancy is awesome.
Date published: 2022-03-06
Rated 4 out of 5 by from Mortgage refinance guidance insufficient Let me start by saying that I trust Turbo Tax Deluxe implicitly. However, for my 2021 return, I found general guidance on how enter information from two mortgage 1098 documents insufficient to guide me through the process. I figured it out but there was that nagging sense of doubt that I'm unaccustomed to with Turbo Tax
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Very easy to use. Very quick. Maybe a little expensive.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Great Product Very easy to use and great product. every year Turbo Tax gets easier to use.
Date published: 2022-03-06
Rated 3 out of 5 by from Good and bad Was very happy with my tax expert. Did not realize the fees would be so high. Started it with the free service, but did not get it. Paid more in fees than taxes.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5066
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and painless Got it done in just minutes -fast and easy- I’ll be back in the future
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Is the Best!! I've used Turbo Tax for several years and it really take the stress out of filing
Date published: 2022-03-06
Rated 2 out of 5 by from Same reject message I keep getting the same rejection message even though I've corrected what I was told to and there are no new notifications to tell me what the current reason for rejection is
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax Review I have used TurboTax for over 30 years and it keeps getting better.
Date published: 2022-03-06
Rated 3 out of 5 by from Good product but encountered an issue I've used Turbotax for many years. It's an easy step-by-step product to use. This year, most of the process went as planned, but I had an issue with entering my VA Funding Fee into the Mortgage worksheet. The product needs to be modified to ask the user if they have a VA Funding Fee in addition to asking about mortgage insurance since the VA fee does not come to the taxpayer in a 1098. I've had VA Funding fee expenses in several other years and never knew it was deductible - mostly because TurboTax does not ask about it in the step-by-step; thus missing out on several opportunities for a bigger refund. This is pretty much my only concern with the product.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing The process was simple and easy. The Full Service is absolutely amazing with great people. Nancy is awesome.
Date published: 2022-03-06
Rated 4 out of 5 by from Mortgage refinance guidance insufficient Let me start by saying that I trust Turbo Tax Deluxe implicitly. However, for my 2021 return, I found general guidance on how enter information from two mortgage 1098 documents insufficient to guide me through the process. I figured it out but there was that nagging sense of doubt that I'm unaccustomed to with Turbo Tax
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Very easy to use. Very quick. Maybe a little expensive.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Great Product Very easy to use and great product. every year Turbo Tax gets easier to use.
Date published: 2022-03-06
Rated 3 out of 5 by from Good and bad Was very happy with my tax expert. Did not realize the fees would be so high. Started it with the free service, but did not get it. Paid more in fees than taxes.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5066