TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from turbo tax sucks now!!! turbo tax used to be user friendly, but now they have become too big for the sometime user that they have lost sight of keeping things "simple"
Date published: 2022-03-06
Rated 3 out of 5 by from I'm trapped They don't tell you how much it costs to e-file for state ($25) until you actually have to do it. Seems kind of expensive. I think last year it was less than $15. If it's disclosed somewhere beforehand, I missed it, and believe me, I checked. I'm kinda trapped in the Turbo Tax eco system but one of these years I'll find something cheaper.
Date published: 2022-03-06
Rated 1 out of 5 by from Terrible Importing of 1099-B Transactions For the price being paid, I expect much more seamless import of 1099-B transactions. Not only did Turbotax struggle greatly to import crypto transactions (while claiming it could), it struggled with something basic like importing transaction for a standard broker (and printed out form 8949 INCORRECTLY). If I had not reviewed it before filing, it would have missed over a hundred transactions. This tax software cost me many hours of frustration, and significantly more money than other software on top of it. I will be using a different service next year.
Date published: 2022-03-06
Rated 5 out of 5 by from Good experince Easy and accurate no stress. I was impressed I did my own taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Amazingly Simple! Thank you for offering a wonderful product! The process was simple and efficient.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Easy Easy to use and support team is great! The step by step instructions are easy to understand
Date published: 2022-03-06
Rated 5 out of 5 by from Stress free software I like that Turbo Tax breaks everything down into simple questions and there is live help when you need it.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is awesome! I just followed the instructions. No engagement with tax experts.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good... With couple of comments It was my first-time using Turbo Tax for Business but I've used the Turbo Tax for Individuals for many years. I have to admit that it got the job done, but it is less intuitive and the Help feels a bit sketchy comparing with the TurboTax for Individuals. I feel that TurboTax for Individuals already knows my answer while in a few case, I was kind of lost while using the TurboTax for Business, not knowing where to go or what to do next.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is fast and Wonderful Much better than on my own, this was a game changer !!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5055
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbo tax sucks now!!! turbo tax used to be user friendly, but now they have become too big for the sometime user that they have lost sight of keeping things "simple"
Date published: 2022-03-06
Rated 3 out of 5 by from I'm trapped They don't tell you how much it costs to e-file for state ($25) until you actually have to do it. Seems kind of expensive. I think last year it was less than $15. If it's disclosed somewhere beforehand, I missed it, and believe me, I checked. I'm kinda trapped in the Turbo Tax eco system but one of these years I'll find something cheaper.
Date published: 2022-03-06
Rated 1 out of 5 by from Terrible Importing of 1099-B Transactions For the price being paid, I expect much more seamless import of 1099-B transactions. Not only did Turbotax struggle greatly to import crypto transactions (while claiming it could), it struggled with something basic like importing transaction for a standard broker (and printed out form 8949 INCORRECTLY). If I had not reviewed it before filing, it would have missed over a hundred transactions. This tax software cost me many hours of frustration, and significantly more money than other software on top of it. I will be using a different service next year.
Date published: 2022-03-06
Rated 5 out of 5 by from Good experince Easy and accurate no stress. I was impressed I did my own taxes.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Amazingly Simple! Thank you for offering a wonderful product! The process was simple and efficient.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Easy Easy to use and support team is great! The step by step instructions are easy to understand
Date published: 2022-03-06
Rated 5 out of 5 by from Stress free software I like that Turbo Tax breaks everything down into simple questions and there is live help when you need it.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is awesome! I just followed the instructions. No engagement with tax experts.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good... With couple of comments It was my first-time using Turbo Tax for Business but I've used the Turbo Tax for Individuals for many years. I have to admit that it got the job done, but it is less intuitive and the Help feels a bit sketchy comparing with the TurboTax for Individuals. I feel that TurboTax for Individuals already knows my answer while in a few case, I was kind of lost while using the TurboTax for Business, not knowing where to go or what to do next.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is fast and Wonderful Much better than on my own, this was a game changer !!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5055