TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Convenient It's super organized and very helpful in navigating complicated tax items.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome Both of my live experts were very nice and very understanding.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! Love TurboTax! Anyone without a tax background can do their own taxes in a jiffy!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the best!! Very easy to navigate. couldn't of filed with you!!
Date published: 2022-03-12
Rated 5 out of 5 by from I use Turbo Tax every year I use Turbo Tax every year and would recommend to anyone
Date published: 2022-03-12
Rated 4 out of 5 by from State tax filing fees too high The software is easy to use and I don't worry about errors, but the $25 state filing fee is excessive. I print a copy and mail it in, but wish they would lower it to $10.
Date published: 2022-03-12
Rated 5 out of 5 by from Love turbo tax It was very pleasant as always. I’ve used turbo tax for already 10 years. Always great
Date published: 2022-03-12
Rated 3 out of 5 by from Good value for Return User; Difficult for Beginner Good value for experienced self-filer mostly due to import prior year forms. Best for repeat filer to enter typical data directly in recurring forms. Q&A covers many possible tax issues, but overly verbose for beginner; needs far better explanations without taxation jargon. IRS forms and Instructions are far superior to TurboTax explanations. Too many instances of revisiting same topics within different sections, which can confuse beginner user. Needs improvement reducing extraneous topics for experienced, returning filer. Lacks any Planning for Next Year guidance or estimations; simply providing 1040-ES forms is unsatisfactory. Overall, appears TurboTax keeps reusing acceptable software, but without improving meaningful specific explanations, reducing revisiting topics, and skipping extraneous issues.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Super Easy to use, and great guidance to submit your taxes.
Date published: 2022-03-12
Rated 1 out of 5 by from Unable to electronically transmit returns I am unable to electronically transmit returns to either federal or state. Printed fed returns to mail, but no option for the state of AZ, as software will not print because state requires electronic transmission. Wasted $55 for state application. This 2021 version is the worst version.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5048
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Convenient It's super organized and very helpful in navigating complicated tax items.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is awesome Both of my live experts were very nice and very understanding.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! Love TurboTax! Anyone without a tax background can do their own taxes in a jiffy!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is the best!! Very easy to navigate. couldn't of filed with you!!
Date published: 2022-03-12
Rated 5 out of 5 by from I use Turbo Tax every year I use Turbo Tax every year and would recommend to anyone
Date published: 2022-03-12
Rated 4 out of 5 by from State tax filing fees too high The software is easy to use and I don't worry about errors, but the $25 state filing fee is excessive. I print a copy and mail it in, but wish they would lower it to $10.
Date published: 2022-03-12
Rated 5 out of 5 by from Love turbo tax It was very pleasant as always. I’ve used turbo tax for already 10 years. Always great
Date published: 2022-03-12
Rated 3 out of 5 by from Good value for Return User; Difficult for Beginner Good value for experienced self-filer mostly due to import prior year forms. Best for repeat filer to enter typical data directly in recurring forms. Q&A covers many possible tax issues, but overly verbose for beginner; needs far better explanations without taxation jargon. IRS forms and Instructions are far superior to TurboTax explanations. Too many instances of revisiting same topics within different sections, which can confuse beginner user. Needs improvement reducing extraneous topics for experienced, returning filer. Lacks any Planning for Next Year guidance or estimations; simply providing 1040-ES forms is unsatisfactory. Overall, appears TurboTax keeps reusing acceptable software, but without improving meaningful specific explanations, reducing revisiting topics, and skipping extraneous issues.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Super Easy to use, and great guidance to submit your taxes.
Date published: 2022-03-12
Rated 1 out of 5 by from Unable to electronically transmit returns I am unable to electronically transmit returns to either federal or state. Printed fed returns to mail, but no option for the state of AZ, as software will not print because state requires electronic transmission. Wasted $55 for state application. This 2021 version is the worst version.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5048