TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome experience very professional would recommend to others thank you
Date published: 2022-03-07
Rated 3 out of 5 by from Turbo Tax for Form 1065 is Inadequate Turbo Tax does not make completing a Form 1065 for a simple family partnership easy. We should be able to download brokerage statements and Turbo Tax should fill in the fields just as it does for Form 1040. There's room for substantial improvement.
Date published: 2022-03-07
Rated 5 out of 5 by from Very easy and safe and quick Full service is very easier for me and experts are very friendly. Worked very quickly and easily.
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax Upgrade Issues For Years Now I have had issues with Turbotax for years now. PLEASE FIX or you will lose customers if you haven't already. I have had issues with items not being calculated correctly and updating the software with error code 1603. The only way to fix is to uninstall/reinstall and then do an update. Wow, great customer service.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tool! have been using it since 2016 easy to use with a lot of explanations. i like the options to do it your self or get help at any point of the filling
Date published: 2022-03-07
Rated 5 out of 5 by from Pretty easy Last year I went through Turbo Tax, but did not file this way. I also hired my long time accountant to do the job. She charged a lot more and came up with the same figures as Turbo Tax. I will now only go through Turbo Tax.
Date published: 2022-03-07
Rated 5 out of 5 by from Amazing Excellent experience, I received excellent support for chat
Date published: 2022-03-07
Rated 4 out of 5 by from The Upgrading Although this is user friendly, you should not adveritise FREE Federal and state filing and in the last review force to upgrade and charge for state which I saw that state was FREE this year. For me it said for $120 credit, which was give in to turbo tax either way with the total fees of $108 and then if you want it taken from refund, a third party charges another $44. other than that it is a good tool for doing your own taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from love Turbo Tax very simple and quick. I will use this every year i love that my info is saved
Date published: 2022-03-07
Rated 2 out of 5 by from Can't file amended return electronically Has all the bells and whistles except being able to file an amended return, even though the IRS allows e-filing of amended returns since tax year 2019.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome experience very professional would recommend to others thank you
Date published: 2022-03-07
Rated 3 out of 5 by from Turbo Tax for Form 1065 is Inadequate Turbo Tax does not make completing a Form 1065 for a simple family partnership easy. We should be able to download brokerage statements and Turbo Tax should fill in the fields just as it does for Form 1040. There's room for substantial improvement.
Date published: 2022-03-07
Rated 5 out of 5 by from Very easy and safe and quick Full service is very easier for me and experts are very friendly. Worked very quickly and easily.
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax Upgrade Issues For Years Now I have had issues with Turbotax for years now. PLEASE FIX or you will lose customers if you haven't already. I have had issues with items not being calculated correctly and updating the software with error code 1603. The only way to fix is to uninstall/reinstall and then do an update. Wow, great customer service.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tool! have been using it since 2016 easy to use with a lot of explanations. i like the options to do it your self or get help at any point of the filling
Date published: 2022-03-07
Rated 5 out of 5 by from Pretty easy Last year I went through Turbo Tax, but did not file this way. I also hired my long time accountant to do the job. She charged a lot more and came up with the same figures as Turbo Tax. I will now only go through Turbo Tax.
Date published: 2022-03-07
Rated 5 out of 5 by from Amazing Excellent experience, I received excellent support for chat
Date published: 2022-03-07
Rated 4 out of 5 by from The Upgrading Although this is user friendly, you should not adveritise FREE Federal and state filing and in the last review force to upgrade and charge for state which I saw that state was FREE this year. For me it said for $120 credit, which was give in to turbo tax either way with the total fees of $108 and then if you want it taken from refund, a third party charges another $44. other than that it is a good tool for doing your own taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from love Turbo Tax very simple and quick. I will use this every year i love that my info is saved
Date published: 2022-03-07
Rated 2 out of 5 by from Can't file amended return electronically Has all the bells and whistles except being able to file an amended return, even though the IRS allows e-filing of amended returns since tax year 2019.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5043