TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from AWSOME I WILL USE AGAIN, THE HELP I RECEIVED WAS VERY HELPFUL
Date published: 2022-03-07
Rated 2 out of 5 by from Buggiest release in years Two TTax Business Windows bugs during 2021 e-filing for a Calif LLC. I guess you were hit by the Great Resignation on your developer team? 1) we had interest income. On the K-1s, TTax rounded one partner's share to $-1 interest, then refused to e-file because of the negative amount. My workaround was to increase our reported interest income so no rounding. 2) I scanned the e-filing authorization form (8453-PE) to a pdf filename containing dashes and underscores. Turbotax said it uploaded ok, but showed some spurious characters in the filename, then said it couldn't locate the file and refused to e-file. My workaround was to change the filename to simply "8453.pdf" Also, the "sign up for TT Advantage" link just goes to the login page, even after I am logged in, and there's no obvious place to go to that signup after logging in.
Date published: 2022-03-07
Rated 5 out of 5 by from Worked well Worked well...have been using turbo tax for years and always glad!!
Date published: 2022-03-07
Rated 5 out of 5 by from Another year completed successfully TT was very easy to use again and asks the probing questions to make sure you are doing things correctly and so you don't forget anything that might help reduce your taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is simple and fast Turbo Tax was such a simple way to complete my taxes. I was nervous but this website helped me do this with ease.
Date published: 2022-03-07
Rated 3 out of 5 by from Disappointed in paying additional for State The program is a nice and easy to work through. However, having to pay additional for state electronic filing is very disappointing. Why can't it be included with the software?
Date published: 2022-03-07
Rated 1 out of 5 by from Wish the updates wouldn't cause problems Get hung up on updates even though I turn off firewall and won't let me e-file. Same problem last year.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Easy to use and very fast results. Will recommend to friends
Date published: 2022-03-07
Rated 1 out of 5 by from Complicated and upselling all the time The software seems complicated, it is asking me for soo many things. I know itemized deductions are not worth it for my case because I just don't have many items to deduct. Also, now Turbotax tries to sell services and charge so much money for services. Next year I'm looking for an alternative.
Date published: 2022-03-07
Rated 5 out of 5 by from Ms. Althea is Awesome! Ms. Althea was a great help! She took the time to answer my question in a timely manner. Thank you, Ms. Althea!
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWSOME I WILL USE AGAIN, THE HELP I RECEIVED WAS VERY HELPFUL
Date published: 2022-03-07
Rated 2 out of 5 by from Buggiest release in years Two TTax Business Windows bugs during 2021 e-filing for a Calif LLC. I guess you were hit by the Great Resignation on your developer team? 1) we had interest income. On the K-1s, TTax rounded one partner's share to $-1 interest, then refused to e-file because of the negative amount. My workaround was to increase our reported interest income so no rounding. 2) I scanned the e-filing authorization form (8453-PE) to a pdf filename containing dashes and underscores. Turbotax said it uploaded ok, but showed some spurious characters in the filename, then said it couldn't locate the file and refused to e-file. My workaround was to change the filename to simply "8453.pdf" Also, the "sign up for TT Advantage" link just goes to the login page, even after I am logged in, and there's no obvious place to go to that signup after logging in.
Date published: 2022-03-07
Rated 5 out of 5 by from Worked well Worked well...have been using turbo tax for years and always glad!!
Date published: 2022-03-07
Rated 5 out of 5 by from Another year completed successfully TT was very easy to use again and asks the probing questions to make sure you are doing things correctly and so you don't forget anything that might help reduce your taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is simple and fast Turbo Tax was such a simple way to complete my taxes. I was nervous but this website helped me do this with ease.
Date published: 2022-03-07
Rated 3 out of 5 by from Disappointed in paying additional for State The program is a nice and easy to work through. However, having to pay additional for state electronic filing is very disappointing. Why can't it be included with the software?
Date published: 2022-03-07
Rated 1 out of 5 by from Wish the updates wouldn't cause problems Get hung up on updates even though I turn off firewall and won't let me e-file. Same problem last year.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Easy to use and very fast results. Will recommend to friends
Date published: 2022-03-07
Rated 1 out of 5 by from Complicated and upselling all the time The software seems complicated, it is asking me for soo many things. I know itemized deductions are not worth it for my case because I just don't have many items to deduct. Also, now Turbotax tries to sell services and charge so much money for services. Next year I'm looking for an alternative.
Date published: 2022-03-07
Rated 5 out of 5 by from Ms. Althea is Awesome! Ms. Althea was a great help! She took the time to answer my question in a timely manner. Thank you, Ms. Althea!
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5030