TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Frustrating! Took me Forever! I was EXTREMELY FRUSTRATED filing this year. I don't know if the system was overloaded or something but I had to repeatedly refill the forms on both my Federal and State returns. It wouldn't let me proceed without filling out the data again and again!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use TurboTax is user friendly for anyone who does not have a lot of forms and items to claim.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is so easy! My live expert, Joann was so kind and patient! She made the whole process painless and answered my questions. She knew her stuff!
Date published: 2021-03-01
Rated 5 out of 5 by from Very Happy with my first e-tax filing Having not knowing what expect, I am pleasantly happy with with the experience of e-filing.
Date published: 2021-03-01
Rated 3 out of 5 by from good i did not speak with a live person i filed on my own
Date published: 2021-03-01
Rated 5 out of 5 by from Another much less painful year of doing taxes Even with relatively few things to worry about with doing my taxes, Turbo Tax takes away the anxiety and uncertainty of whether or not i'm filling the forms out correctly
Date published: 2021-03-01
Rated 5 out of 5 by from That was simple, Turbo Tax walked me through every The questions and format was so easy to follow. Turbo Tax looked at everything to maximize my return.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes my life better! I have used Turbo Tax service for 6+years and it is an invaluable tool.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product I have been using TurboTax for years. I have even helped other friends use it to save money. I am disappointed the price seems to continue to go up and not just due to the nature of my tax situation. I have never been audited and never had any errors so all in all, a good process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product! Once again, Turbo Tax products are great. Simple step-by-step instructions are easy to follow. The tax experts are very helpful and knowledgeable.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 503
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Frustrating! Took me Forever! I was EXTREMELY FRUSTRATED filing this year. I don't know if the system was overloaded or something but I had to repeatedly refill the forms on both my Federal and State returns. It wouldn't let me proceed without filling out the data again and again!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use TurboTax is user friendly for anyone who does not have a lot of forms and items to claim.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is so easy! My live expert, Joann was so kind and patient! She made the whole process painless and answered my questions. She knew her stuff!
Date published: 2021-03-01
Rated 5 out of 5 by from Very Happy with my first e-tax filing Having not knowing what expect, I am pleasantly happy with with the experience of e-filing.
Date published: 2021-03-01
Rated 3 out of 5 by from good i did not speak with a live person i filed on my own
Date published: 2021-03-01
Rated 5 out of 5 by from Another much less painful year of doing taxes Even with relatively few things to worry about with doing my taxes, Turbo Tax takes away the anxiety and uncertainty of whether or not i'm filling the forms out correctly
Date published: 2021-03-01
Rated 5 out of 5 by from That was simple, Turbo Tax walked me through every The questions and format was so easy to follow. Turbo Tax looked at everything to maximize my return.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes my life better! I have used Turbo Tax service for 6+years and it is an invaluable tool.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product I have been using TurboTax for years. I have even helped other friends use it to save money. I am disappointed the price seems to continue to go up and not just due to the nature of my tax situation. I have never been audited and never had any errors so all in all, a good process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product! Once again, Turbo Tax products are great. Simple step-by-step instructions are easy to follow. The tax experts are very helpful and knowledgeable.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 503