TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from A Little Disappointed Had some trouble going back to forms I had previously worked on without having to go through the entire section again. Started my e-file process and needed to get more information. When I went back in, all the information I had previously entered for e-filing was gone and had to start over. More time consuming than I anticipated even though I have used Turbo Tax for years.
Date published: 2022-03-13
Rated 5 out of 5 by from Amazing service!!! Working with ginger has been amazing. She has been very vocal with me, speedy with her response and informative. I would like nothing more than to work with her next year if possible!!
Date published: 2022-03-13
Rated 5 out of 5 by from thankful it's over! I have been using Turbo Tax for over 8 years and love it!
Date published: 2022-03-13
Rated 5 out of 5 by from Good TurboTax is great I will use them again until everyone I know about TurboTax the lady that did my taxes as great she walked me through everything I am completely happy
Date published: 2022-03-13
Rated 5 out of 5 by from First time user, easy and efficient This was the first year I did my taxes alone and used turbo tax. I was amazed by how easy and pain-free the process was. It takes you step by step and provides tools to help you import your w-2 as well as investments and dividends forms. I suggest you read all the print to make sure you are not overcharged for unneeded extras.
Date published: 2022-03-13
Rated 5 out of 5 by from awesome awesome way to file taxes every year. great site indeed.
Date published: 2022-03-13
Rated 3 out of 5 by from supposed to be free for federal filing It said free for filing federal and 59 for state. When i got to the end it charge me for both filings. I didn't upgrade the filing at all.
Date published: 2022-03-13
Rated 5 out of 5 by from Very easy for the every day person Not only has turbo tax made it easy for the past few years & saved me a fair amount of money after switching from a CPA they make tracking my crypto & stock trades off robin hood an absolute breeze!
Date published: 2022-03-13
Rated 5 out of 5 by from So Easy to Use I use this every year, because it makes tax work very easy.
Date published: 2022-03-13
Rated 5 out of 5 by from Simple and easy which equals very cool It required little of my time. Accomplished when I made time available. Your expert, Virginia, didn't waste my time by having chase information down rabbit holes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A Little Disappointed Had some trouble going back to forms I had previously worked on without having to go through the entire section again. Started my e-file process and needed to get more information. When I went back in, all the information I had previously entered for e-filing was gone and had to start over. More time consuming than I anticipated even though I have used Turbo Tax for years.
Date published: 2022-03-13
Rated 5 out of 5 by from Amazing service!!! Working with ginger has been amazing. She has been very vocal with me, speedy with her response and informative. I would like nothing more than to work with her next year if possible!!
Date published: 2022-03-13
Rated 5 out of 5 by from thankful it's over! I have been using Turbo Tax for over 8 years and love it!
Date published: 2022-03-13
Rated 5 out of 5 by from Good TurboTax is great I will use them again until everyone I know about TurboTax the lady that did my taxes as great she walked me through everything I am completely happy
Date published: 2022-03-13
Rated 5 out of 5 by from First time user, easy and efficient This was the first year I did my taxes alone and used turbo tax. I was amazed by how easy and pain-free the process was. It takes you step by step and provides tools to help you import your w-2 as well as investments and dividends forms. I suggest you read all the print to make sure you are not overcharged for unneeded extras.
Date published: 2022-03-13
Rated 5 out of 5 by from awesome awesome way to file taxes every year. great site indeed.
Date published: 2022-03-13
Rated 3 out of 5 by from supposed to be free for federal filing It said free for filing federal and 59 for state. When i got to the end it charge me for both filings. I didn't upgrade the filing at all.
Date published: 2022-03-13
Rated 5 out of 5 by from Very easy for the every day person Not only has turbo tax made it easy for the past few years & saved me a fair amount of money after switching from a CPA they make tracking my crypto & stock trades off robin hood an absolute breeze!
Date published: 2022-03-13
Rated 5 out of 5 by from So Easy to Use I use this every year, because it makes tax work very easy.
Date published: 2022-03-13
Rated 5 out of 5 by from Simple and easy which equals very cool It required little of my time. Accomplished when I made time available. Your expert, Virginia, didn't waste my time by having chase information down rabbit holes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 5000