TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo tax is awesome Have used Turbo Tax for the last 3 years. So easy to use! Just fill in the blanks. If you don't know the answer they will help you find it.
Date published: 2021-04-15
Rated 4 out of 5 by from Easy to Use The program is very thorough and check and rechecks information and found some things that we were able to claim but didn't know we were eligible.
Date published: 2021-04-15
Rated 4 out of 5 by from Not as good as prior editions two problems with this edition. In prior years you could add supporting details with a right click. In this edition I had to find this capability in an obscure drop down menu - extremely inconvenient. The traceability of data entered into the actual tax forms is very obscure. I should be able to trace this data with a right click or something simple. I found this to be almost impossible in this edition.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellant Very easy to use. Automatically entered data from my employer. Thanks
Date published: 2021-04-15
Rated 5 out of 5 by from LOVE TurboTax!! Takes no time to complete - even complex returns like mine with a lot of little pieces, is completely intuitive - imports all or most necessary info from either prior years returns or straight from your employers Tax ID#, and best of all... its completely FREE!!
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS SIMPLE AND EASY. THEY WERE THERE FROM START TO FINISH
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is comprehensive I like TurboTax because it preloads all my information from the previous returns and updates me on changes to the tax laws. Their AI help assistant needs work though
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is awesome! Was super easy with help on demand. will use again and again.
Date published: 2021-04-15
Rated 5 out of 5 by from tremendous helper easy to follow directions, guides through each step with explanations
Date published: 2021-04-15
Rated 4 out of 5 by from It's how I do my taxes I've used TurboTax for 20 years. It's quite good at navigating what comes up for me. In doing my daughter's taxes it picked up on unpaid stimulus payment, which was helpful for her. I don't know if any deductions have been missed since I don't know what I don't know, but it seems like it went smoothly
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome Have used Turbo Tax for the last 3 years. So easy to use! Just fill in the blanks. If you don't know the answer they will help you find it.
Date published: 2021-04-15
Rated 4 out of 5 by from Easy to Use The program is very thorough and check and rechecks information and found some things that we were able to claim but didn't know we were eligible.
Date published: 2021-04-15
Rated 4 out of 5 by from Not as good as prior editions two problems with this edition. In prior years you could add supporting details with a right click. In this edition I had to find this capability in an obscure drop down menu - extremely inconvenient. The traceability of data entered into the actual tax forms is very obscure. I should be able to trace this data with a right click or something simple. I found this to be almost impossible in this edition.
Date published: 2021-04-15
Rated 5 out of 5 by from Excellant Very easy to use. Automatically entered data from my employer. Thanks
Date published: 2021-04-15
Rated 5 out of 5 by from LOVE TurboTax!! Takes no time to complete - even complex returns like mine with a lot of little pieces, is completely intuitive - imports all or most necessary info from either prior years returns or straight from your employers Tax ID#, and best of all... its completely FREE!!
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT WAS SIMPLE AND EASY. THEY WERE THERE FROM START TO FINISH
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is comprehensive I like TurboTax because it preloads all my information from the previous returns and updates me on changes to the tax laws. Their AI help assistant needs work though
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is awesome! Was super easy with help on demand. will use again and again.
Date published: 2021-04-15
Rated 5 out of 5 by from tremendous helper easy to follow directions, guides through each step with explanations
Date published: 2021-04-15
Rated 4 out of 5 by from It's how I do my taxes I've used TurboTax for 20 years. It's quite good at navigating what comes up for me. In doing my daughter's taxes it picked up on unpaid stimulus payment, which was helpful for her. I don't know if any deductions have been missed since I don't know what I don't know, but it seems like it went smoothly
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5000