TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Gerat Product Been using for over 6 years, very complete and accurate
Date published: 2021-05-17
Rated 4 out of 5 by from Thorough and reliable Using Premier, for the most part, preparing the return was simply a matter of following the step-by-step instructions. Gathering all relevant information ahead of time is almost mandatory. Note 1: When you click on help, the cursor does NOT position into the search field. Note 2: The 'Back' button often changes position so you have to look at the screen to see where it might have moved. Error: During review, it flagged an error incorrectly. I am retired and my spouse is self-employed yet it insisted that I fill in information about MY employment.
Date published: 2021-05-17
Rated 5 out of 5 by from MY 2020 TAX EL FINISHO this year needed some help and Turbo was best bang for the buck. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Like I was awesome and super easy I will definitely use it again
Date published: 2021-05-17
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
Rated 5 out of 5 by from I have been using Turbo Tax for several years I have been using Turbo Tax for several years. I plan to continue using Turbo Tax in the future
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4954
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Gerat Product Been using for over 6 years, very complete and accurate
Date published: 2021-05-17
Rated 4 out of 5 by from Thorough and reliable Using Premier, for the most part, preparing the return was simply a matter of following the step-by-step instructions. Gathering all relevant information ahead of time is almost mandatory. Note 1: When you click on help, the cursor does NOT position into the search field. Note 2: The 'Back' button often changes position so you have to look at the screen to see where it might have moved. Error: During review, it flagged an error incorrectly. I am retired and my spouse is self-employed yet it insisted that I fill in information about MY employment.
Date published: 2021-05-17
Rated 5 out of 5 by from MY 2020 TAX EL FINISHO this year needed some help and Turbo was best bang for the buck. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Like I was awesome and super easy I will definitely use it again
Date published: 2021-05-17
Rated 4 out of 5 by from good It was fast and easy to follow. I was able to complete the return and send it in with no issues.
Date published: 2021-05-17
Rated 5 out of 5 by from I have been using Turbo Tax for several years I have been using Turbo Tax for several years. I plan to continue using Turbo Tax in the future
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4954