TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax was very easy. Turbo tax was easy when I decided to use the help of their experts. Would do again.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Review This was easier than I remember from last year... the slow walk through made me feel very confident that I was entering everything correctly. The extra questions were understandable and I feel that helped with the accuracy.
Date published: 2022-03-08
Rated 5 out of 5 by from I love turbotax Very easy to use. i plan on using this each year to come!
Date published: 2022-03-08
Rated 5 out of 5 by from So easy! I loved using Turbo Tax!! It's so easy and fast to use!
Date published: 2022-03-08
Rated 5 out of 5 by from Excellent service Megan went above and beyond for me. To be honest I was quite sick when I started and Megan drug me through kicking and screaming. She' terrific!
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome Always easy to use. I have used this product for over 20 years now.
Date published: 2022-03-08
Rated 5 out of 5 by from only got grumpy once irs id me doesnt work but over all it works pretty well
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is awesome! really I have lived overseas since 2008 and Turbotax is the easiest and quickest for me to use. I will continue to use turbotax.
Date published: 2022-03-08
Rated 4 out of 5 by from Great service overall It was awesome pretty good. It was easy to file and live chat is always available
Date published: 2022-03-08
Rated 1 out of 5 by from Disappointed first time user There were so many problems I encountered while filing through turbo tax. There were multiple times forms got stuck in a loop or hours of manual adjustments were cleared out and needed to be re-entered. The experts in live chat did their best, but were often limited by technical issues (the app was frequently unresponsive / screen sharing functionality wouldn't work in specific browsers, etc). A few of the resources were either missing or out of date w.r.t. UX changes, so it was often hard to follow along, specifically for backdoor and mega backdoor roth setups. Estimates on tax due and refunds would swing wildly throughout the process with no explanation (maybe this is just a personal preference, but a 10% swing in tax burden should at least come with a tooltip or informational box).
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was very easy. Turbo tax was easy when I decided to use the help of their experts. Would do again.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Review This was easier than I remember from last year... the slow walk through made me feel very confident that I was entering everything correctly. The extra questions were understandable and I feel that helped with the accuracy.
Date published: 2022-03-08
Rated 5 out of 5 by from I love turbotax Very easy to use. i plan on using this each year to come!
Date published: 2022-03-08
Rated 5 out of 5 by from So easy! I loved using Turbo Tax!! It's so easy and fast to use!
Date published: 2022-03-08
Rated 5 out of 5 by from Excellent service Megan went above and beyond for me. To be honest I was quite sick when I started and Megan drug me through kicking and screaming. She' terrific!
Date published: 2022-03-08
Rated 5 out of 5 by from Awesome Always easy to use. I have used this product for over 20 years now.
Date published: 2022-03-08
Rated 5 out of 5 by from only got grumpy once irs id me doesnt work but over all it works pretty well
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is awesome! really I have lived overseas since 2008 and Turbotax is the easiest and quickest for me to use. I will continue to use turbotax.
Date published: 2022-03-08
Rated 4 out of 5 by from Great service overall It was awesome pretty good. It was easy to file and live chat is always available
Date published: 2022-03-08
Rated 1 out of 5 by from Disappointed first time user There were so many problems I encountered while filing through turbo tax. There were multiple times forms got stuck in a loop or hours of manual adjustments were cleared out and needed to be re-entered. The experts in live chat did their best, but were often limited by technical issues (the app was frequently unresponsive / screen sharing functionality wouldn't work in specific browsers, etc). A few of the resources were either missing or out of date w.r.t. UX changes, so it was often hard to follow along, specifically for backdoor and mega backdoor roth setups. Estimates on tax due and refunds would swing wildly throughout the process with no explanation (maybe this is just a personal preference, but a 10% swing in tax burden should at least come with a tooltip or informational box).
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4920