TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS FAULOUS I HAVE USED TURBO TAX FOR YEARS. I FILE WITH VERY BASIC FORMS AND FIND TURBO TAX VERY EASY TO NAVIGATE. DIRECTIONS ARE CLEAR AND MY MOTTO IS "KEEP IT SIMPLE" AND THEY DO!
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax Business is Not for the inexperienced It gets the job done, but you need to know what you're doing. It seems like it is more for professional tax accountants than business owners. It doesn't guide you or question you in the same way other Turbo Tax products do and there isn't any support for this product.
Date published: 2021-05-07
Rated 5 out of 5 by from Always use it Easy & Dependable. Have used it for many years & I'll probably continue
Date published: 2021-05-07
Rated 5 out of 5 by from Been using for several years There was a glitch in our State Return. The service representative took care of it quickly and effectively. She was personable and knowledgeable.
Date published: 2021-05-07
Rated 5 out of 5 by from Thought I would owe $14k, but got an $11k refund! I've been using TurboTax to file my taxes by myself since I entered the workforce but I'm positive I'll be using Live from now on. Last year due to COVID-related restructuring I lost the job I loved, had to sell my house and was unemployed for almost half a year. The financial hit was hard enough that I needed to take cash out of my 401k early to pay my bills. Things have been bleak, but Kimberly at TurboTax not only saved me $10k+ in taxes for that early disbursal, but got me an additional refund of $10k+! Thank you, Kimberly! I can't express how much you've helped me this week.
Date published: 2021-05-07
Rated 5 out of 5 by from helpful great to work with, and easy to do my taxes at home by myself
Date published: 2021-05-07
Rated 5 out of 5 by from easy Used it for years.Gets easier to use every year. Helpful explanaions
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax makes filing taxes almost easy! Filing taxes with Turbo Tax is very simple; and helps keep the filing process as organized as possible.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax was good! My experience was a good one due to Marie's service. We encountered a glitch that kept me fromchecking out but Marie was incredibly resourceful held true to her word and followed up with a solution.
Date published: 2021-05-07
Rated 5 out of 5 by from Once again Turbo Tax delivers Another seamless year using Turbo Tax and I couldn't be happier that I've been using it since 2008!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS FAULOUS I HAVE USED TURBO TAX FOR YEARS. I FILE WITH VERY BASIC FORMS AND FIND TURBO TAX VERY EASY TO NAVIGATE. DIRECTIONS ARE CLEAR AND MY MOTTO IS "KEEP IT SIMPLE" AND THEY DO!
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax Business is Not for the inexperienced It gets the job done, but you need to know what you're doing. It seems like it is more for professional tax accountants than business owners. It doesn't guide you or question you in the same way other Turbo Tax products do and there isn't any support for this product.
Date published: 2021-05-07
Rated 5 out of 5 by from Always use it Easy & Dependable. Have used it for many years & I'll probably continue
Date published: 2021-05-07
Rated 5 out of 5 by from Been using for several years There was a glitch in our State Return. The service representative took care of it quickly and effectively. She was personable and knowledgeable.
Date published: 2021-05-07
Rated 5 out of 5 by from Thought I would owe $14k, but got an $11k refund! I've been using TurboTax to file my taxes by myself since I entered the workforce but I'm positive I'll be using Live from now on. Last year due to COVID-related restructuring I lost the job I loved, had to sell my house and was unemployed for almost half a year. The financial hit was hard enough that I needed to take cash out of my 401k early to pay my bills. Things have been bleak, but Kimberly at TurboTax not only saved me $10k+ in taxes for that early disbursal, but got me an additional refund of $10k+! Thank you, Kimberly! I can't express how much you've helped me this week.
Date published: 2021-05-07
Rated 5 out of 5 by from helpful great to work with, and easy to do my taxes at home by myself
Date published: 2021-05-07
Rated 5 out of 5 by from easy Used it for years.Gets easier to use every year. Helpful explanaions
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax makes filing taxes almost easy! Filing taxes with Turbo Tax is very simple; and helps keep the filing process as organized as possible.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax was good! My experience was a good one due to Marie's service. We encountered a glitch that kept me fromchecking out but Marie was incredibly resourceful held true to her word and followed up with a solution.
Date published: 2021-05-07
Rated 5 out of 5 by from Once again Turbo Tax delivers Another seamless year using Turbo Tax and I couldn't be happier that I've been using it since 2008!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4898