TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax This is my first time using Turbo Tax, i loved it, very easy, my only problem for some reason, was my phone that would not accept the calls, but other than that, it was all great.
Date published: 2022-03-14
Rated 5 out of 5 by from turbo tax is a great tool. Been using Turbo Tax for years, Find it easy to use. The on line help is easy to use and understand.
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing Quick, easy, responsive and a wonderful team! Our tax rep was the BEST!!
Date published: 2022-03-14
Rated 5 out of 5 by from So easy they let me know what paperwork i needed where to get it and responded quickly to my questions
Date published: 2022-03-14
Rated 5 out of 5 by from I love turbo tax ! Hi there yes I tried filing and doing everything myself , but shortly realized I couldn’t once I hit my turbo live button I was so happy cause I got help and she was really friendly and we were laughing I like that !
Date published: 2022-03-14
Rated 2 out of 5 by from Unable to efile!! Every time I attempted to file, a message appeared saying I could not file until a file on my computer was attached. No such file existed. Spoke with technician for over an hour with no solution. Very disappointing especially considering I had already efiled a return with no problem, Technician was excellent, but unfortunately no solution. Was given case# 1491844585 and told to call back on Monday, but have no desire to spend endless time on the phone particularly since filing deadline is tomorrow.
Date published: 2022-03-14
Rated 5 out of 5 by from Good Product Good product, will use again next year. Very fast responses.
Date published: 2022-03-14
Rated 1 out of 5 by from Worst ever The State form kept putting me in a loop to fill out form 502A and my business is not any of the selections it kept asking me to pick.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is very good way to do taxes Turbotax is very easy to use, and most help is good. I prefer a live chat which did not happen. A verity of answer was presented and dried to answer my questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for years and it has always been simple and easy to use. Nervous about my first time filing as Self-Employed but i am confident that if I made a mistake Turbo Tax will help me correct it.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4896
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax This is my first time using Turbo Tax, i loved it, very easy, my only problem for some reason, was my phone that would not accept the calls, but other than that, it was all great.
Date published: 2022-03-14
Rated 5 out of 5 by from turbo tax is a great tool. Been using Turbo Tax for years, Find it easy to use. The on line help is easy to use and understand.
Date published: 2022-03-14
Rated 5 out of 5 by from Amazing Quick, easy, responsive and a wonderful team! Our tax rep was the BEST!!
Date published: 2022-03-14
Rated 5 out of 5 by from So easy they let me know what paperwork i needed where to get it and responded quickly to my questions
Date published: 2022-03-14
Rated 5 out of 5 by from I love turbo tax ! Hi there yes I tried filing and doing everything myself , but shortly realized I couldn’t once I hit my turbo live button I was so happy cause I got help and she was really friendly and we were laughing I like that !
Date published: 2022-03-14
Rated 2 out of 5 by from Unable to efile!! Every time I attempted to file, a message appeared saying I could not file until a file on my computer was attached. No such file existed. Spoke with technician for over an hour with no solution. Very disappointing especially considering I had already efiled a return with no problem, Technician was excellent, but unfortunately no solution. Was given case# 1491844585 and told to call back on Monday, but have no desire to spend endless time on the phone particularly since filing deadline is tomorrow.
Date published: 2022-03-14
Rated 5 out of 5 by from Good Product Good product, will use again next year. Very fast responses.
Date published: 2022-03-14
Rated 1 out of 5 by from Worst ever The State form kept putting me in a loop to fill out form 502A and my business is not any of the selections it kept asking me to pick.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is very good way to do taxes Turbotax is very easy to use, and most help is good. I prefer a live chat which did not happen. A verity of answer was presented and dried to answer my questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for years and it has always been simple and easy to use. Nervous about my first time filing as Self-Employed but i am confident that if I made a mistake Turbo Tax will help me correct it.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4896