TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is Amazing! Turbotax was the first system I used to file my first tax return and it was so helpful and broke down taxes and deductions to me. I've been using it ever since and always feel good each time I file with them. I feel like they really have my back.
Date published: 2021-05-17
Rated 1 out of 5 by from They randomly decided i was 'self employed' I was charged an extra 120 dollars because halfway through, TT decided i was filing as "self employed" (a name of a product, not a description of my job) that could not be removed. you cannot talk to an agent without paying an additonal 150 dollars to upgrade.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome process Easy to use and reliable customer support. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax It’s ok y’all doing too much having me type all this
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use, even for home owners. Simply prompts that keep you moving forward, great re-check prompts, loved the way Turbo Tax carries in my W2s.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good no response at this time, the page froze for a moment had to go back to the previous page to continue, overall the process was good.
Date published: 2021-05-17
Rated 5 out of 5 by from super easy almost as easy as my first bip! with the extra money I'm getting back this year I will have plenty of time for nose nachos. *calls the boys*
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4894
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Amazing! Turbotax was the first system I used to file my first tax return and it was so helpful and broke down taxes and deductions to me. I've been using it ever since and always feel good each time I file with them. I feel like they really have my back.
Date published: 2021-05-17
Rated 1 out of 5 by from They randomly decided i was 'self employed' I was charged an extra 120 dollars because halfway through, TT decided i was filing as "self employed" (a name of a product, not a description of my job) that could not be removed. you cannot talk to an agent without paying an additonal 150 dollars to upgrade.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome process Easy to use and reliable customer support. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax It’s ok y’all doing too much having me type all this
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use, even for home owners. Simply prompts that keep you moving forward, great re-check prompts, loved the way Turbo Tax carries in my W2s.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good no response at this time, the page froze for a moment had to go back to the previous page to continue, overall the process was good.
Date published: 2021-05-17
Rated 5 out of 5 by from super easy almost as easy as my first bip! with the extra money I'm getting back this year I will have plenty of time for nose nachos. *calls the boys*
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4894