TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Really Great!! It is really helpful to use Turbo Tax year after year because it saves you from having to enter all the time-consuming information. It is saved. All you have to do is update. I feel confident that everything is right and that they direct me if I have skipped something. Love it.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax provided Great CPA Assistance I completed by Federal and state taxes, but then had questions that the CPA with 15 years experience answered in less than 5 minutes. Thank you!
Date published: 2022-03-08
Rated 5 out of 5 by from Excellent She knew what she was doing. Took her time to go over everything and more.
Date published: 2022-03-08
Rated 2 out of 5 by from horrible experience I had problems transmitting my return and could not get anyone that would help me. I have used Turbo tax for many years, but this is my last year.
Date published: 2022-03-08
Rated 5 out of 5 by from Ms Betty my tax expert Ms Betty was very help and very consistent even on off day she was helping me, and not only that I just appreciate her so much and I would recommend her to anyone who goto turbo tax
Date published: 2022-03-08
Rated 5 out of 5 by from Good Experience We retired last year, so we had different forms and tax considerations. Turbo Tax got us through. The live chat was valuable.
Date published: 2022-03-08
Rated 5 out of 5 by from great worked great, it was wonderful. that should fill up the rest of the characters
Date published: 2022-03-08
Rated 4 out of 5 by from Good Turbo tax was helpful the person was very helpful and broke everything down
Date published: 2022-03-08
Rated 1 out of 5 by from Infuriating Not only is it no longer free to file for many in the same positions as they were in last year, Turbo tax is also charging a 40$ fee for paying for them with your refund. If you owe nothing you are being charged 50$ for filing both federal and 50$ for state, possibly an additional 60$ for deluxe, go ahead and add on another 40$ to that on top of every other infuriation that involves the American tax system.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is extremely user friendly This is my 7th year to use TurboTax. Just followed prompts and was done within an hour. Pop ups for information I was not familiar with were very helpful.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4874
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Really Great!! It is really helpful to use Turbo Tax year after year because it saves you from having to enter all the time-consuming information. It is saved. All you have to do is update. I feel confident that everything is right and that they direct me if I have skipped something. Love it.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax provided Great CPA Assistance I completed by Federal and state taxes, but then had questions that the CPA with 15 years experience answered in less than 5 minutes. Thank you!
Date published: 2022-03-08
Rated 5 out of 5 by from Excellent She knew what she was doing. Took her time to go over everything and more.
Date published: 2022-03-08
Rated 2 out of 5 by from horrible experience I had problems transmitting my return and could not get anyone that would help me. I have used Turbo tax for many years, but this is my last year.
Date published: 2022-03-08
Rated 5 out of 5 by from Ms Betty my tax expert Ms Betty was very help and very consistent even on off day she was helping me, and not only that I just appreciate her so much and I would recommend her to anyone who goto turbo tax
Date published: 2022-03-08
Rated 5 out of 5 by from Good Experience We retired last year, so we had different forms and tax considerations. Turbo Tax got us through. The live chat was valuable.
Date published: 2022-03-08
Rated 5 out of 5 by from great worked great, it was wonderful. that should fill up the rest of the characters
Date published: 2022-03-08
Rated 4 out of 5 by from Good Turbo tax was helpful the person was very helpful and broke everything down
Date published: 2022-03-08
Rated 1 out of 5 by from Infuriating Not only is it no longer free to file for many in the same positions as they were in last year, Turbo tax is also charging a 40$ fee for paying for them with your refund. If you owe nothing you are being charged 50$ for filing both federal and 50$ for state, possibly an additional 60$ for deluxe, go ahead and add on another 40$ to that on top of every other infuriation that involves the American tax system.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is extremely user friendly This is my 7th year to use TurboTax. Just followed prompts and was done within an hour. Pop ups for information I was not familiar with were very helpful.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4874