TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Taxes made easy Super easy to use, everything is in layman's terms so you understand what your answering and what you need to do.
Date published: 2021-05-09
Rated 5 out of 5 by from easy peasy use it every year! No problems and love the discount with USAA
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is less stressful Turbotax has made tax season so much easier to get through each year because it saves the information from previous years. It also does all the calculations for you and assists with every section keeping you on track to complete your taxes.
Date published: 2021-05-09
Rated 4 out of 5 by from TutboTax is easy to use I have used TurboTax to file my taxes as well as my mother's and aunt's taxes. It was easy and straight forward.
Date published: 2021-05-09
Rated 5 out of 5 by from awesome easy to understand and simple to use, quick and painless
Date published: 2021-05-09
Rated 4 out of 5 by from Straight forward and EZ to follow most of the time I have used TurboTax for 5 years +. My federal tax return is relatively simple but i have used lie help chat a couple of times and it has been helpful both times.
Date published: 2021-05-09
Rated 3 out of 5 by from Not as awesome as I expected Had to fill in information you already had, like typing my address 6-7 times. State taxes did not use all the info from federal etc.
Date published: 2021-05-09
Rated 3 out of 5 by from Why isn't it smarter? I have used TurboTax for more than a decade, and while I don't know of anything better, there are many things I find frustrating. Turbo Tax already knows my income but continues to ask me all sorts of questions only to then tell me I don't qualify for a certain credit etc. because of my income! Why even ask if it already knows that? It is a waste of my time.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax was good Turbo tax walked me through the steps of filing my taxes very well, but it said I had to update my program before I could file. I did this multiple times (3) and finally, after 15 minutes, it sent my tax returns in. Why did I have to update and turbo tax said it was all updated but then it wouldn't be accepted because there was an update when there wasn't?
Date published: 2021-05-09
Rated 5 out of 5 by from very helpful I used turbo tax it made filing easy but don't like the additional charges when you already spend a fair amount to purchase turbo tax. The security features should be included.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made easy Super easy to use, everything is in layman's terms so you understand what your answering and what you need to do.
Date published: 2021-05-09
Rated 5 out of 5 by from easy peasy use it every year! No problems and love the discount with USAA
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is less stressful Turbotax has made tax season so much easier to get through each year because it saves the information from previous years. It also does all the calculations for you and assists with every section keeping you on track to complete your taxes.
Date published: 2021-05-09
Rated 4 out of 5 by from TutboTax is easy to use I have used TurboTax to file my taxes as well as my mother's and aunt's taxes. It was easy and straight forward.
Date published: 2021-05-09
Rated 5 out of 5 by from awesome easy to understand and simple to use, quick and painless
Date published: 2021-05-09
Rated 4 out of 5 by from Straight forward and EZ to follow most of the time I have used TurboTax for 5 years +. My federal tax return is relatively simple but i have used lie help chat a couple of times and it has been helpful both times.
Date published: 2021-05-09
Rated 3 out of 5 by from Not as awesome as I expected Had to fill in information you already had, like typing my address 6-7 times. State taxes did not use all the info from federal etc.
Date published: 2021-05-09
Rated 3 out of 5 by from Why isn't it smarter? I have used TurboTax for more than a decade, and while I don't know of anything better, there are many things I find frustrating. Turbo Tax already knows my income but continues to ask me all sorts of questions only to then tell me I don't qualify for a certain credit etc. because of my income! Why even ask if it already knows that? It is a waste of my time.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax was good Turbo tax walked me through the steps of filing my taxes very well, but it said I had to update my program before I could file. I did this multiple times (3) and finally, after 15 minutes, it sent my tax returns in. Why did I have to update and turbo tax said it was all updated but then it wouldn't be accepted because there was an update when there wasn't?
Date published: 2021-05-09
Rated 5 out of 5 by from very helpful I used turbo tax it made filing easy but don't like the additional charges when you already spend a fair amount to purchase turbo tax. The security features should be included.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4863