TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Business Tax needs some more features I needed Business tax version to file our family trust. I use TT for my regular taxes and it rocks by and large. Like, we have the entire trust at a financial institution. Would love to point to it and import my data and be done.
Date published: 2021-04-09
Rated 5 out of 5 by from So Easy Working with Turbo tax makes filing simple and easy to understand.
Date published: 2021-04-09
Rated 2 out of 5 by from Bought for Trust, missing State, disappointed I purchased this version to complete tax filings for my kids Trusts for the first time. Got through the Federal component only to find out State was not available. Perhaps I missed this information on purchased, but would have been nice for this to be more apparently up-front.
Date published: 2021-04-09
Rated 3 out of 5 by from Had to redo my tax 3 times over rejected Not a good start for me being this was my 1st time doing my tax myself with turbo tax and I don't know if I will use this again.
Date published: 2021-04-09
Rated 5 out of 5 by from I like Turbo Tax I have been using Turbo Tax Since 1988 when it was Mac and Tax
Date published: 2021-04-09
Rated 5 out of 5 by from Great Software Easy to process by answering questions and filing electronically
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Gets Easier And Better I've been using Turbo Tax for years. It's always been good, but this year it seems to be better and easier to use than ever before. I'm not sure what changes they've made, but the whole process flows with no problems at all. I highly recommend Turbo Tax!
Date published: 2021-04-09
Rated 4 out of 5 by from I am glad I use turbotax We had a problem with two items on the forms. I chatted with an agent for more than an hour and she fixed the problem. The wait was worth it.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax 2020 Thank you. TurboTax 2020 worked very well. We are pleased.
Date published: 2021-04-09
Rated 5 out of 5 by from Yay TurboTax TurboTax has consistently provided clear, understandable free tax prep help for me for years. I haven't had any issues and will continue to use them!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4831
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Business Tax needs some more features I needed Business tax version to file our family trust. I use TT for my regular taxes and it rocks by and large. Like, we have the entire trust at a financial institution. Would love to point to it and import my data and be done.
Date published: 2021-04-09
Rated 5 out of 5 by from So Easy Working with Turbo tax makes filing simple and easy to understand.
Date published: 2021-04-09
Rated 2 out of 5 by from Bought for Trust, missing State, disappointed I purchased this version to complete tax filings for my kids Trusts for the first time. Got through the Federal component only to find out State was not available. Perhaps I missed this information on purchased, but would have been nice for this to be more apparently up-front.
Date published: 2021-04-09
Rated 3 out of 5 by from Had to redo my tax 3 times over rejected Not a good start for me being this was my 1st time doing my tax myself with turbo tax and I don't know if I will use this again.
Date published: 2021-04-09
Rated 5 out of 5 by from I like Turbo Tax I have been using Turbo Tax Since 1988 when it was Mac and Tax
Date published: 2021-04-09
Rated 5 out of 5 by from Great Software Easy to process by answering questions and filing electronically
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Gets Easier And Better I've been using Turbo Tax for years. It's always been good, but this year it seems to be better and easier to use than ever before. I'm not sure what changes they've made, but the whole process flows with no problems at all. I highly recommend Turbo Tax!
Date published: 2021-04-09
Rated 4 out of 5 by from I am glad I use turbotax We had a problem with two items on the forms. I chatted with an agent for more than an hour and she fixed the problem. The wait was worth it.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax 2020 Thank you. TurboTax 2020 worked very well. We are pleased.
Date published: 2021-04-09
Rated 5 out of 5 by from Yay TurboTax TurboTax has consistently provided clear, understandable free tax prep help for me for years. I haven't had any issues and will continue to use them!
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 4831