TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is the way to go with filing taxes! TurboTax is user friendly and appears to cover all areas required for successful filing of taxes. Each time you access the TurboTax software (if you work on your taxes in segments), the program picks up where you left off. The software also searches for the latest TurboTax program updates each time you access the program. That makes me fill confident that I am filing following the most current tax laws and areas that could benefit me the most are addressed.
Date published: 2021-05-08
Rated 5 out of 5 by from Always east, always accurate Turbo Tax is the best way to file taxes. They are always up to date with the tax laws. I only wish it did not cost to e-file the state tax.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax was super reliable! It was super easy to use. Have been using for about 8+ years now.
Date published: 2021-05-08
Rated 5 out of 5 by from OK OK, no problems so far, but we'll see what happens when I file an amended return.
Date published: 2021-05-08
Rated 5 out of 5 by from So easy to use! Turbo tax is so easy to use, and it is very thorough.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax is chock full of advertisements and upgra I hate having to answer the same questions over and over and over again. This is where TurboTax is abysmal. Why doesn't it remember previously answered questions? Why isn't there a summary screen of ALL the questions for a related topic so that you can quickly make changes if needed. And I am fed up with the upgrade questions and the assurance MAX guarantees. I thought I was buy TurboTax to ensure that it's done right... but WAIT! If you want to be really sure, it's only $50 more. Oh, and look how complicated your tax form is, you should really think about upgrading and getting assistance from a LIVE agent! Enough is enough. TurboTax isn't cheap. This may be my last year with TurboTax.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax is becoming very cumbersome!!!!!! It won't bring information from financial institutions without a lot of work and angst!
Date published: 2021-05-08
Rated 5 out of 5 by from Very Intuitive I feel like the tax accountants are right here with me. I had a questions and an accountant called me back in less than 3 minutes as promised; it it an amazing service which I LOVE.
Date published: 2021-05-08
Rated 5 out of 5 by from Best tax help Could not complete this task without Turbo. Software makes it easy to complete the process each year. I would not consider using any other product.
Date published: 2021-05-08
Rated 5 out of 5 by from Easier and Faster than ever for TY 2020! The program seems to keep getting faster to use each year. I really like how the program remembers previous year's entries (and payment methods and destinations). One pet peeve is sometimes you are shown and actual tax form for missing information. As in you forgot to check a box or add an value to a field. I thought ALL of these would be covered in the interview format. I also wish previous entries for IRA tax basis and Mortgage was even more clear. The program does carry these values over but sometimes you are asked about them only to find a few screens later that the program does remember them--wish there was a previous year snapshot shown at the beginning of the IRA and Mortgage sections. Overall, great program and will use next year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4811
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the way to go with filing taxes! TurboTax is user friendly and appears to cover all areas required for successful filing of taxes. Each time you access the TurboTax software (if you work on your taxes in segments), the program picks up where you left off. The software also searches for the latest TurboTax program updates each time you access the program. That makes me fill confident that I am filing following the most current tax laws and areas that could benefit me the most are addressed.
Date published: 2021-05-08
Rated 5 out of 5 by from Always east, always accurate Turbo Tax is the best way to file taxes. They are always up to date with the tax laws. I only wish it did not cost to e-file the state tax.
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax was super reliable! It was super easy to use. Have been using for about 8+ years now.
Date published: 2021-05-08
Rated 5 out of 5 by from OK OK, no problems so far, but we'll see what happens when I file an amended return.
Date published: 2021-05-08
Rated 5 out of 5 by from So easy to use! Turbo tax is so easy to use, and it is very thorough.
Date published: 2021-05-08
Rated 2 out of 5 by from TurboTax is chock full of advertisements and upgra I hate having to answer the same questions over and over and over again. This is where TurboTax is abysmal. Why doesn't it remember previously answered questions? Why isn't there a summary screen of ALL the questions for a related topic so that you can quickly make changes if needed. And I am fed up with the upgrade questions and the assurance MAX guarantees. I thought I was buy TurboTax to ensure that it's done right... but WAIT! If you want to be really sure, it's only $50 more. Oh, and look how complicated your tax form is, you should really think about upgrading and getting assistance from a LIVE agent! Enough is enough. TurboTax isn't cheap. This may be my last year with TurboTax.
Date published: 2021-05-08
Rated 1 out of 5 by from Turbo Tax is becoming very cumbersome!!!!!! It won't bring information from financial institutions without a lot of work and angst!
Date published: 2021-05-08
Rated 5 out of 5 by from Very Intuitive I feel like the tax accountants are right here with me. I had a questions and an accountant called me back in less than 3 minutes as promised; it it an amazing service which I LOVE.
Date published: 2021-05-08
Rated 5 out of 5 by from Best tax help Could not complete this task without Turbo. Software makes it easy to complete the process each year. I would not consider using any other product.
Date published: 2021-05-08
Rated 5 out of 5 by from Easier and Faster than ever for TY 2020! The program seems to keep getting faster to use each year. I really like how the program remembers previous year's entries (and payment methods and destinations). One pet peeve is sometimes you are shown and actual tax form for missing information. As in you forgot to check a box or add an value to a field. I thought ALL of these would be covered in the interview format. I also wish previous entries for IRA tax basis and Mortgage was even more clear. The program does carry these values over but sometimes you are asked about them only to find a few screens later that the program does remember them--wish there was a previous year snapshot shown at the beginning of the IRA and Mortgage sections. Overall, great program and will use next year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4811