TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from I've Used TurboTax for Years It's a great product and easy to use. I like that I can work on it over a period of days or weeks before I'm ready to file. I wish that it would work with QuickBooks Online - It doesn't. The QBO rep tried unsuccessfully to get it to export the files needed for this app but it never worked. That's the only reason I knocked off one star. :-/
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent communication and service i will use them again, always good comunicatio and excelleny service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
Rated 5 out of 5 by from TuerboTax is Amazing Very easy to use. Very helpful explanations. Just answer each question and TurboTax prompts you with the next one. Never feel overwhelmed since you never "see" the whole form which is what I have always hated about tax filing.
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business Desktop version Overall, using the TurboTax Business Desktop version was very smooth until i finished doing my S-Corp State of Maryland return. I sailed through the complete return preparation very quickly in the software. Then in order to get ready to e-file, i viewed the tax forms in PDF form from the software and i noticed a software glitch. There was an error present on the PDF version of the form 510 for Maryland state, where the value which was showing on line item 2 in the software appeared on line item 3 in the PDF printed version. It took me 6 calls to TurboTax and spending 5 hours on the phone and a facebook messenger interaction with TurboTax to get a decent answer on how i should proceed. I was informed that the efile should not have the error as state of Maryland will receive XML copy (data with tags) instead of PDF. So i finally e-filed my state return. Hoping that it will be received correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Love turbo tax I can always count on turbo tax to be up to date and walk me through everything I need to do my business taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is very good Awesome and very kindly and the professional was very friendly
Date published: 2022-03-15
Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I've Used TurboTax for Years It's a great product and easy to use. I like that I can work on it over a period of days or weeks before I'm ready to file. I wish that it would work with QuickBooks Online - It doesn't. The QBO rep tried unsuccessfully to get it to export the files needed for this app but it never worked. That's the only reason I knocked off one star. :-/
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent communication and service i will use them again, always good comunicatio and excelleny service.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy Peasy I have used TurboTax for 7 years with no problems.
Date published: 2022-03-15
Rated 5 out of 5 by from Good Used for many years so it is not new to me good service
Date published: 2022-03-15
Rated 5 out of 5 by from TuerboTax is Amazing Very easy to use. Very helpful explanations. Just answer each question and TurboTax prompts you with the next one. Never feel overwhelmed since you never "see" the whole form which is what I have always hated about tax filing.
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business Desktop version Overall, using the TurboTax Business Desktop version was very smooth until i finished doing my S-Corp State of Maryland return. I sailed through the complete return preparation very quickly in the software. Then in order to get ready to e-file, i viewed the tax forms in PDF form from the software and i noticed a software glitch. There was an error present on the PDF version of the form 510 for Maryland state, where the value which was showing on line item 2 in the software appeared on line item 3 in the PDF printed version. It took me 6 calls to TurboTax and spending 5 hours on the phone and a facebook messenger interaction with TurboTax to get a decent answer on how i should proceed. I was informed that the efile should not have the error as state of Maryland will receive XML copy (data with tags) instead of PDF. So i finally e-filed my state return. Hoping that it will be received correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Love turbo tax I can always count on turbo tax to be up to date and walk me through everything I need to do my business taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is very good Awesome and very kindly and the professional was very friendly
Date published: 2022-03-15
Rated 5 out of 5 by from I fw TurboTax TurboTax was great overall and I will keep using the software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome When I use TurboTax it is always an easy uncomplicated process.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4810