TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 2012 Tax Return was very easy I have been using Turbo tax for a long time now and I am always impressed with how easy it is to use. Keep up the good work.
Date published: 2022-03-15
Rated 2 out of 5 by from Nickel and Dime me to death I have been using turbotax to file my own taxes for as long as I have been working with minimal issues and ease of use. However, this year due to changing jobs, I am getting the most miniscule refund I have ever gotten. On top of this, just because my previous employer paid a measly $118 into an HSA, Turbotax made me upgrade to the paid version, which ate up any potential tax refund I would have gotten. I expected a bigger refund since I purchased a home this year, and anything would have been a help to me, but now I'm out money. Thanks for nickel and diming me to the point where filing my taxes made me OWE money to you - next year I will just get someone to file for me.
Date published: 2022-03-15
Rated 5 out of 5 by from Worth every penny The ease of using TurboTax live made the process of a complicated tax year go smoothly and helped me make sense of the countless documents.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Dulce was the best and helped me every step of the way!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use but a bit pricey. Now I'm being told my review is to short so that's a bit irritating.
Date published: 2022-03-15
Rated 5 out of 5 by from Second year with TurboTax and was so easy to do Donna was my tax expert and she answered all my questions right away and made me feel so comfortable with any questions I had to ask.
Date published: 2022-03-15
Rated 5 out of 5 by from great experience Easy to use, great resources and very affordable...
Date published: 2022-03-15
Rated 5 out of 5 by from Best site for taxes Turbo tax was so easy I didn’t even need help with filling up my taxes
Date published: 2022-03-15
Rated 5 out of 5 by from works great 7 years in a row very intuitive makes it easy to use
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax Business is helpful.... Easy to install, easy to fill out. Would be 5 stars, but some fields would not stay "filled" (or set) when going back to review; really I set them once, why don't they stick? Would be 5 stars, but I had a weird Fed to state (Az) import that messed up the Resident/NonResident status for one of my partners; was forced to go back, remove the state forms and re-import/re-create to resolve it.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from 2012 Tax Return was very easy I have been using Turbo tax for a long time now and I am always impressed with how easy it is to use. Keep up the good work.
Date published: 2022-03-15
Rated 2 out of 5 by from Nickel and Dime me to death I have been using turbotax to file my own taxes for as long as I have been working with minimal issues and ease of use. However, this year due to changing jobs, I am getting the most miniscule refund I have ever gotten. On top of this, just because my previous employer paid a measly $118 into an HSA, Turbotax made me upgrade to the paid version, which ate up any potential tax refund I would have gotten. I expected a bigger refund since I purchased a home this year, and anything would have been a help to me, but now I'm out money. Thanks for nickel and diming me to the point where filing my taxes made me OWE money to you - next year I will just get someone to file for me.
Date published: 2022-03-15
Rated 5 out of 5 by from Worth every penny The ease of using TurboTax live made the process of a complicated tax year go smoothly and helped me make sense of the countless documents.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Dulce was the best and helped me every step of the way!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use but a bit pricey. Now I'm being told my review is to short so that's a bit irritating.
Date published: 2022-03-15
Rated 5 out of 5 by from Second year with TurboTax and was so easy to do Donna was my tax expert and she answered all my questions right away and made me feel so comfortable with any questions I had to ask.
Date published: 2022-03-15
Rated 5 out of 5 by from great experience Easy to use, great resources and very affordable...
Date published: 2022-03-15
Rated 5 out of 5 by from Best site for taxes Turbo tax was so easy I didn’t even need help with filling up my taxes
Date published: 2022-03-15
Rated 5 out of 5 by from works great 7 years in a row very intuitive makes it easy to use
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax Business is helpful.... Easy to install, easy to fill out. Would be 5 stars, but some fields would not stay "filled" (or set) when going back to review; really I set them once, why don't they stick? Would be 5 stars, but I had a weird Fed to state (Az) import that messed up the Resident/NonResident status for one of my partners; was forced to go back, remove the state forms and re-import/re-create to resolve it.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4803