TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is AWESOME!! TurboTax got us more back on our refund for half the price compared to other online tax softwares.
Date published: 2023-04-04
Rated 5 out of 5 by from Have been using Turbo Tax for years I have been using Turbo Tax for years. I feel it does a thorough job when I walk through it step by step.
Date published: 2023-04-04
Rated 5 out of 5 by from Super easy experience It was a super easy way to file and not have to worry about all the hassle!
Date published: 2023-04-04
Rated 5 out of 5 by from Useful and simple As a longtime user of Turbotax, I find it very simple, if a bit tedious and repetitive. But that's OK, because it doesn't miss anything.
Date published: 2023-04-04
Rated 5 out of 5 by from Love it easy and u can get help from a cpa They did a great job, friendly helpful knowledgeable patient
Date published: 2023-04-04
Rated 5 out of 5 by from Great Experience I welcomed and thoroughly enjoyed the help I received. Excellent personality!
Date published: 2023-04-04
Rated 4 out of 5 by from Solid product, pricing has gotten a bit steep. Without TurboTax, you either have to spend hours figuring out how and what to file, or drop off your tax info at the accountant's office and hope they understand your situation. TurboTax is a nice compromise - you get to see the rationale behind certain decisions, but you don't have to be a tax expert to get the job done. My only (minor) complaints are 1) certain question on the state form are "cop-outs" like "do you qualify for the xyz credit" (how would I know?); and 2) getting into the K1 area is not obvious, and some of the K1 instructions are confusing.
Date published: 2023-04-04
Rated 4 out of 5 by from Please enter the numbers yourself! The upload feature for docs would be great if it worked well. Created small errors that wew difficult to find and fix. That said the live chat feature and the help I received in that format was prenominal and personal. Great job and kudos to all those manning the line.
Date published: 2023-04-04
Rated 3 out of 5 by from Nickel and dimed to death After 10 years, I will be moving to another program next year. It has gotten too expensive to do a simple LLC with Federal & State. I'll either do them myself or find a better option. Sorry TTax, it has been a good ride but I'm done.
Date published: 2023-04-04
Rated 5 out of 5 by from I Would Use Again I appreciate that the site is relatively quick and easy to use.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is AWESOME!! TurboTax got us more back on our refund for half the price compared to other online tax softwares.
Date published: 2023-04-04
Rated 5 out of 5 by from Have been using Turbo Tax for years I have been using Turbo Tax for years. I feel it does a thorough job when I walk through it step by step.
Date published: 2023-04-04
Rated 5 out of 5 by from Super easy experience It was a super easy way to file and not have to worry about all the hassle!
Date published: 2023-04-04
Rated 5 out of 5 by from Useful and simple As a longtime user of Turbotax, I find it very simple, if a bit tedious and repetitive. But that's OK, because it doesn't miss anything.
Date published: 2023-04-04
Rated 5 out of 5 by from Love it easy and u can get help from a cpa They did a great job, friendly helpful knowledgeable patient
Date published: 2023-04-04
Rated 5 out of 5 by from Great Experience I welcomed and thoroughly enjoyed the help I received. Excellent personality!
Date published: 2023-04-04
Rated 4 out of 5 by from Solid product, pricing has gotten a bit steep. Without TurboTax, you either have to spend hours figuring out how and what to file, or drop off your tax info at the accountant's office and hope they understand your situation. TurboTax is a nice compromise - you get to see the rationale behind certain decisions, but you don't have to be a tax expert to get the job done. My only (minor) complaints are 1) certain question on the state form are "cop-outs" like "do you qualify for the xyz credit" (how would I know?); and 2) getting into the K1 area is not obvious, and some of the K1 instructions are confusing.
Date published: 2023-04-04
Rated 4 out of 5 by from Please enter the numbers yourself! The upload feature for docs would be great if it worked well. Created small errors that wew difficult to find and fix. That said the live chat feature and the help I received in that format was prenominal and personal. Great job and kudos to all those manning the line.
Date published: 2023-04-04
Rated 3 out of 5 by from Nickel and dimed to death After 10 years, I will be moving to another program next year. It has gotten too expensive to do a simple LLC with Federal & State. I'll either do them myself or find a better option. Sorry TTax, it has been a good ride but I'm done.
Date published: 2023-04-04
Rated 5 out of 5 by from I Would Use Again I appreciate that the site is relatively quick and easy to use.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4785