TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very good as always Easy to follow, great experience as always. Will be back next year
Date published: 2021-05-09
Rated 5 out of 5 by from Julie was amazing Julie made very getting my taxes done this. Very polite and helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Too many upsells The program took a long time to install and set up - almost as long as actually preparing my taxes! It was easy to use, and I like that documents from financial institutions can be imported. I did not like that it tried to sell additional products every third screen!
Date published: 2021-05-09
Rated 5 out of 5 by from Very easy to use. very good. charges confusing. I thought when I purchased Turbotax for $80 dollars it included 1 state return. after completing I was charged another $20 to file a Alabama return. Live in Florida, which has not state return. I work in Alabama where I file a return. Other than that TurboTax was great
Date published: 2021-05-09
Rated 5 out of 5 by from pretty easy to use detailed, and helpfull areas to understand questions
Date published: 2021-05-09
Rated 5 out of 5 by from Makes Tax Preparation So Easy! Easy to use product...with great support! Will always use Turbo Tax.
Date published: 2021-05-09
Rated 5 out of 5 by from Excellent service!! Carmen was absolutely wonderful. Excellent service and very kind and professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use It was easy to import information. I like that it remembers where I left off.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Makes Tax Time Painless! I have been using TurboTax to file my taxes for over almost 20 years! It is cost efficient, easy to use, gives support when needed and hasn't failed me yet!
Date published: 2021-05-09
Rated 5 out of 5 by from I couldn't be more pleased. TurboTax saved me so much time. The TurboTax Live Experts were of great help, especially the one on May 10th who helped me solve a problem filing my tax return online.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4775
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good as always Easy to follow, great experience as always. Will be back next year
Date published: 2021-05-09
Rated 5 out of 5 by from Julie was amazing Julie made very getting my taxes done this. Very polite and helpful.
Date published: 2021-05-09
Rated 3 out of 5 by from Too many upsells The program took a long time to install and set up - almost as long as actually preparing my taxes! It was easy to use, and I like that documents from financial institutions can be imported. I did not like that it tried to sell additional products every third screen!
Date published: 2021-05-09
Rated 5 out of 5 by from Very easy to use. very good. charges confusing. I thought when I purchased Turbotax for $80 dollars it included 1 state return. after completing I was charged another $20 to file a Alabama return. Live in Florida, which has not state return. I work in Alabama where I file a return. Other than that TurboTax was great
Date published: 2021-05-09
Rated 5 out of 5 by from pretty easy to use detailed, and helpfull areas to understand questions
Date published: 2021-05-09
Rated 5 out of 5 by from Makes Tax Preparation So Easy! Easy to use product...with great support! Will always use Turbo Tax.
Date published: 2021-05-09
Rated 5 out of 5 by from Excellent service!! Carmen was absolutely wonderful. Excellent service and very kind and professional.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use It was easy to import information. I like that it remembers where I left off.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax Makes Tax Time Painless! I have been using TurboTax to file my taxes for over almost 20 years! It is cost efficient, easy to use, gives support when needed and hasn't failed me yet!
Date published: 2021-05-09
Rated 5 out of 5 by from I couldn't be more pleased. TurboTax saved me so much time. The TurboTax Live Experts were of great help, especially the one on May 10th who helped me solve a problem filing my tax return online.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4775