TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
quazy from
Love Turbo Tax!
stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by
Tchan415 from
Turbo Tax desktop is the absolute worst
On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by
retired to New Hampshire from
good program
Very easy to use, good prompts, thorough and accurate.
Date published: 2022-03-10
Rated 2 out of 5 by
Riskerz91 from
TurboTax is awesome!
I love turbo tax. This is was so simple m self explanatory
Date published: 2022-03-10
Rated 5 out of 5 by
MrsTroublOG from
Love the ability to review and explore
With things always changing, you have to keep track of so much. You can review, save and come back. This was the longest tax return I have ever had to process. Just needed the extra time to get it all together.
Date published: 2022-03-10
Rated 4 out of 5 by
Bill77777777777 from
TurboTax is fine until you get to the end.
At the end, I was given a choice to file by mail or e-file. I selected e-file. Then I was directed to enter PR name/address/phone. After doing so, I was advise that e-filing was not possible due to such information being entered. So I removed such information, but e-filing was not allowed. Therefore, mailing it is my only option, which is sad.
Date published: 2022-03-10
Rated 5 out of 5 by
Hugztheclown from
Love it
I been using it for 4 years it convenient and easy
Date published: 2022-03-10
Rated 1 out of 5 by
MI10 from
You'll Eventually Have To Upgrade
I had the free turbotax until the very end, then it said I had to upgrade to finish my taxes for $59, then it added an extra $39 charge. I won't be using turbotax again, I never had this problem before, but now they're just making you upgrade to get money.
Date published: 2022-03-10
Rated 5 out of 5 by
Aveum5635 from
Very Helpful and Easy
Kimberly was very kind and helpful, made the process easy and answered my questions very neatly.
Date published: 2022-03-10
Rated 5 out of 5 by
Sweet pea 2000 from
Turbo tax is awesome
They sent me when something was wrong with both my state and federal tax
All TurboTax® Offerings Reviews - Page 4775
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
quazy from
Love Turbo Tax!
stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by
Tchan415 from
Turbo Tax desktop is the absolute worst
On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by
retired to New Hampshire from
good program
Very easy to use, good prompts, thorough and accurate.
Date published: 2022-03-10
Rated 2 out of 5 by
Riskerz91 from
TurboTax is awesome!
I love turbo tax. This is was so simple m self explanatory
Date published: 2022-03-10
Rated 5 out of 5 by
MrsTroublOG from
Love the ability to review and explore
With things always changing, you have to keep track of so much. You can review, save and come back. This was the longest tax return I have ever had to process. Just needed the extra time to get it all together.
Date published: 2022-03-10
Rated 4 out of 5 by
Bill77777777777 from
TurboTax is fine until you get to the end.
At the end, I was given a choice to file by mail or e-file. I selected e-file. Then I was directed to enter PR name/address/phone. After doing so, I was advise that e-filing was not possible due to such information being entered. So I removed such information, but e-filing was not allowed. Therefore, mailing it is my only option, which is sad.
Date published: 2022-03-10
Rated 5 out of 5 by
Hugztheclown from
Love it
I been using it for 4 years it convenient and easy
Date published: 2022-03-10
Rated 1 out of 5 by
MI10 from
You'll Eventually Have To Upgrade
I had the free turbotax until the very end, then it said I had to upgrade to finish my taxes for $59, then it added an extra $39 charge. I won't be using turbotax again, I never had this problem before, but now they're just making you upgrade to get money.
Date published: 2022-03-10
Rated 5 out of 5 by
Aveum5635 from
Very Helpful and Easy
Kimberly was very kind and helpful, made the process easy and answered my questions very neatly.
Date published: 2022-03-10
Rated 5 out of 5 by
Sweet pea 2000 from
Turbo tax is awesome
They sent me when something was wrong with both my state and federal tax
All TurboTax® Offerings Reviews - Page 4775
Date published: 2022-03-10