TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great! Simple, fast, efficient! Too easy and smooth to be true!
Date published: 2023-04-04
Rated 5 out of 5 by from EASY AND SIMPLE TO PREPARE AND FILE So much easier than filling out the sheets for an accountant to do my taxes. Less money too.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes tax time less stressful! Turbo tax is easy to use because it is logically organized and there are explanations if you need them all along the way.
Date published: 2023-04-04
Rated 5 out of 5 by from Wonderful to work with confidence! This was such a great experience. I was given answers to questions I have had. I had a complicated tax situation, and I was able to file with confidence. I recommend this way of doing your taxes, they have people to look over what you do in case of any mistakes.
Date published: 2023-04-04
Rated 2 out of 5 by from TurboTax makes it almost impossible!! I am spending days upon days trying to import last year's tax file into this year's. I had to use download (actually bought online version to find I must buy download version because you didn't allow correct form entries in many cases, except by actually using the download version. So, here I am doing the same thing this year. Only, NOW, I have no historic information for my taxes by using the download version. AND, the dad gum 2021 file won't transfer..... meaning I even must manually calculate and enter amortization and depreciation!! AARGH!! Turbotax get with the program....LITERALLY!
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax has become too challenging! It took 12 Turbo Tax technicians to give me the correct download link to start my 2022 taxes. Twenty Six hours later, after going to the Apple Store and speaking with an Apple technician, I was able to transfer my 2021 Turbo Tax to my new computer for 2022. I proceeded to finish my Federal Taxes and at the end, there was a blue hyperlink that says "Print for Review" which I wanted to print, and it knocked me out to the original intuit advertising site and I was not able to print. It would not recognize my latest password and when I tried it twice, it said I had to wait 14 min. Carol in FL said she would call me back to help me get back into my account, see my audit risk, tell me how to buy Audit Defense and PRINT. I hope she is knowledgable to do all this as I have wasted 26 hours with 11 of your support people that could not help me at all to just get a download for "DESKTOP" 2022 taxes instead of on-line links I kept getting. Needed to have 2021 downloaded on my Desktop!!!! I am very upset and want to be compensated for so much time lost and SLEEP lost with blood pressure rising. This program is NOT GOOD or FRIENDLY to the end user!!!! E-mails are never returned and there is no corporate executive to contact by e-mail, phone or mail. This is unacceptable torture!!!!!
Date published: 2023-04-04
Rated 5 out of 5 by from great program easy to use and walks you through everything. Makes doing taxes easy
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax is reliable and user friendly I have been using turbo tax to file my taxes for eight years and have always been pleased with the results
Date published: 2023-04-04
Rated 5 out of 5 by from it really gets better every year Have been using some form of turbotax for ages and it really does just get easier.
Date published: 2023-04-04
Rated 5 out of 5 by from The Best for Taxes TurboTax is the best! I will continue to use TurboTax every tax season.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! Simple, fast, efficient! Too easy and smooth to be true!
Date published: 2023-04-04
Rated 5 out of 5 by from EASY AND SIMPLE TO PREPARE AND FILE So much easier than filling out the sheets for an accountant to do my taxes. Less money too.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax makes tax time less stressful! Turbo tax is easy to use because it is logically organized and there are explanations if you need them all along the way.
Date published: 2023-04-04
Rated 5 out of 5 by from Wonderful to work with confidence! This was such a great experience. I was given answers to questions I have had. I had a complicated tax situation, and I was able to file with confidence. I recommend this way of doing your taxes, they have people to look over what you do in case of any mistakes.
Date published: 2023-04-04
Rated 2 out of 5 by from TurboTax makes it almost impossible!! I am spending days upon days trying to import last year's tax file into this year's. I had to use download (actually bought online version to find I must buy download version because you didn't allow correct form entries in many cases, except by actually using the download version. So, here I am doing the same thing this year. Only, NOW, I have no historic information for my taxes by using the download version. AND, the dad gum 2021 file won't transfer..... meaning I even must manually calculate and enter amortization and depreciation!! AARGH!! Turbotax get with the program....LITERALLY!
Date published: 2023-04-04
Rated 1 out of 5 by from Turbo Tax has become too challenging! It took 12 Turbo Tax technicians to give me the correct download link to start my 2022 taxes. Twenty Six hours later, after going to the Apple Store and speaking with an Apple technician, I was able to transfer my 2021 Turbo Tax to my new computer for 2022. I proceeded to finish my Federal Taxes and at the end, there was a blue hyperlink that says "Print for Review" which I wanted to print, and it knocked me out to the original intuit advertising site and I was not able to print. It would not recognize my latest password and when I tried it twice, it said I had to wait 14 min. Carol in FL said she would call me back to help me get back into my account, see my audit risk, tell me how to buy Audit Defense and PRINT. I hope she is knowledgable to do all this as I have wasted 26 hours with 11 of your support people that could not help me at all to just get a download for "DESKTOP" 2022 taxes instead of on-line links I kept getting. Needed to have 2021 downloaded on my Desktop!!!! I am very upset and want to be compensated for so much time lost and SLEEP lost with blood pressure rising. This program is NOT GOOD or FRIENDLY to the end user!!!! E-mails are never returned and there is no corporate executive to contact by e-mail, phone or mail. This is unacceptable torture!!!!!
Date published: 2023-04-04
Rated 5 out of 5 by from great program easy to use and walks you through everything. Makes doing taxes easy
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo tax is reliable and user friendly I have been using turbo tax to file my taxes for eight years and have always been pleased with the results
Date published: 2023-04-04
Rated 5 out of 5 by from it really gets better every year Have been using some form of turbotax for ages and it really does just get easier.
Date published: 2023-04-04
Rated 5 out of 5 by from The Best for Taxes TurboTax is the best! I will continue to use TurboTax every tax season.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4761