TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax for Business Great Product; but you have to keep very good records to get all your allowablre deductions
Date published: 2022-03-16
Rated 1 out of 5 by from Very problematic Depreciation categories need a lot of work. Reconciliation of accounts is a mysterious process, forcing you into form modes and hours of research or trials with manual entries to achieve a simple result. The California State return has numerous issues. If the developers would sit down with accountants and do some actual returns for businesses these issues would readily be discovered and could be worked on. Please keep working to improve these products.
Date published: 2022-03-16
Rated 5 out of 5 by from Free Free and easy. So glad for that. Too many characters required to write a review.
Date published: 2022-03-16
Rated 5 out of 5 by from Excellent service will be recommending to everyone Excellent service I will be recommending to everyone I know
Date published: 2022-03-16
Rated 5 out of 5 by from Loved Turbo Tax Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Great It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax for Business Great Product; but you have to keep very good records to get all your allowablre deductions
Date published: 2022-03-16
Rated 1 out of 5 by from Very problematic Depreciation categories need a lot of work. Reconciliation of accounts is a mysterious process, forcing you into form modes and hours of research or trials with manual entries to achieve a simple result. The California State return has numerous issues. If the developers would sit down with accountants and do some actual returns for businesses these issues would readily be discovered and could be worked on. Please keep working to improve these products.
Date published: 2022-03-16
Rated 5 out of 5 by from Free Free and easy. So glad for that. Too many characters required to write a review.
Date published: 2022-03-16
Rated 5 out of 5 by from Excellent service will be recommending to everyone Excellent service I will be recommending to everyone I know
Date published: 2022-03-16
Rated 5 out of 5 by from Loved Turbo Tax Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Great It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4751