TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Mi experto no me ayudo a revisar mi documentacion! El experto que me asignaron que me ayudara no lo hizo y la verdad termine haciendo la declaracion solo y con muchas dudas me siento estafado porque dice que el paquete que compre tendria revision del experto el cual nunca tuve muy mal servicio, de verdad pesimo
Date published: 2022-03-16
Rated 1 out of 5 by from Going away after many years For the first time ever, I am not happy with Turbo Tax Business. For years I have e-filed my federal return and did my state return on paper. This year I decided to pay the $55 to e-file my state taxes to avoid Indiana's new preferred online reporting option. After completion, I got a message that I can not e-file Indiana so I need to print out the return and mail it in. If they would have explained that there was no e-file, I would have handwritten the 12 lines of data instead of paying $55. I will find new software next year.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax It was a good experience it was easier with a Visor
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome It was great he gave me great advice. He’s great at what he does
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is awesome explains everything well, very easy to use. i’ll definitely use against next year!
Date published: 2022-03-16
Rated 5 out of 5 by from Easy and fast TurboTax was the best way to go I will do it again and tell family and friends
Date published: 2022-03-16
Rated 3 out of 5 by from Cant e-file state after I completed it I can not e-file state I paid $55 for service and not working. After I paid 170 for software for federal filing under S corp that was 130 at staples. Are you not allowed to e-file state? Please let me know what you can do to help
Date published: 2022-03-16
Rated 1 out of 5 by from Fee added Fee was added without knowing, premium service? i just wanted a simple free tax return like always and got pulled into 150 of filing fees, state and federal I'm ok with but a premium service fee I didn't want or need and could not remove. just filed anyways
Date published: 2022-03-16
Rated 5 out of 5 by from Best service to use Very simple and clear. Just come prepared with all your tax and personal info, and the rest is pretty much a snap!
Date published: 2022-03-16
Rated 5 out of 5 by from QUICK AND EASY My first time ever filing and first time ever filing on my own. Couldn't have done it without Turbo Tax !
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4739
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Mi experto no me ayudo a revisar mi documentacion! El experto que me asignaron que me ayudara no lo hizo y la verdad termine haciendo la declaracion solo y con muchas dudas me siento estafado porque dice que el paquete que compre tendria revision del experto el cual nunca tuve muy mal servicio, de verdad pesimo
Date published: 2022-03-16
Rated 1 out of 5 by from Going away after many years For the first time ever, I am not happy with Turbo Tax Business. For years I have e-filed my federal return and did my state return on paper. This year I decided to pay the $55 to e-file my state taxes to avoid Indiana's new preferred online reporting option. After completion, I got a message that I can not e-file Indiana so I need to print out the return and mail it in. If they would have explained that there was no e-file, I would have handwritten the 12 lines of data instead of paying $55. I will find new software next year.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax It was a good experience it was easier with a Visor
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome It was great he gave me great advice. He’s great at what he does
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is awesome explains everything well, very easy to use. i’ll definitely use against next year!
Date published: 2022-03-16
Rated 5 out of 5 by from Easy and fast TurboTax was the best way to go I will do it again and tell family and friends
Date published: 2022-03-16
Rated 3 out of 5 by from Cant e-file state after I completed it I can not e-file state I paid $55 for service and not working. After I paid 170 for software for federal filing under S corp that was 130 at staples. Are you not allowed to e-file state? Please let me know what you can do to help
Date published: 2022-03-16
Rated 1 out of 5 by from Fee added Fee was added without knowing, premium service? i just wanted a simple free tax return like always and got pulled into 150 of filing fees, state and federal I'm ok with but a premium service fee I didn't want or need and could not remove. just filed anyways
Date published: 2022-03-16
Rated 5 out of 5 by from Best service to use Very simple and clear. Just come prepared with all your tax and personal info, and the rest is pretty much a snap!
Date published: 2022-03-16
Rated 5 out of 5 by from QUICK AND EASY My first time ever filing and first time ever filing on my own. Couldn't have done it without Turbo Tax !
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4739