TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great! I have used turbo tax for many years. always a good experience
Date published: 2021-05-11
Rated 1 out of 5 by from Never Again The CBI omission and the extra charge for State filing - no VALUE. I'm going back to our tax preparer.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use! The process is fast and straightforward. Very easy to use!
Date published: 2021-05-11
Rated 5 out of 5 by from TURBO TAX ROCKS! I have used TurboTax for many years and they make it so easy & intuitive, anybody can use it! I had the pleasure of Cleaning up some mistakes with the help of Talise, a Certified Tax Preparer, she helped so much & was Very Professional. Talise, You Rock!
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome! It was so easy to get through. I was having trouble and Charles hopped on the line and was helping me.
Date published: 2021-05-11
Rated 4 out of 5 by from Great job on return, poor job on electronic filing I finished my return but electronic filing was rejected. Turbotax was difficult to get someone to speak to becuase of automated system. Finally got a refund from Turbox=tax for state filing and filed Federal and State return by mail. Very disapointed!
Date published: 2021-05-11
Rated 4 out of 5 by from Great for keeping track of year after year credits I have been using Turbo tax for decades. I found that its biggest plus is the forwarding of info from last years return, keeping track of capital losses, and such. It has however been "buggier" than ever before even though my taxes in retirement are getting simpler.
Date published: 2021-05-11
Rated 5 out of 5 by from Very pleased with TurboTax! We have used TurboTax for several years. It is a great step-by-step, thorough program that helps to ensure the user enters all required information. The error-checking system is great, too.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Great! Also flows easily I did my taxes my self. The process was easy and user friendly
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax was awsome my experience with turbo tax was great they were very helpful any questions i had they were able to answer in a simple way and easy to understand
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4722
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great! I have used turbo tax for many years. always a good experience
Date published: 2021-05-11
Rated 1 out of 5 by from Never Again The CBI omission and the extra charge for State filing - no VALUE. I'm going back to our tax preparer.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use! The process is fast and straightforward. Very easy to use!
Date published: 2021-05-11
Rated 5 out of 5 by from TURBO TAX ROCKS! I have used TurboTax for many years and they make it so easy & intuitive, anybody can use it! I had the pleasure of Cleaning up some mistakes with the help of Talise, a Certified Tax Preparer, she helped so much & was Very Professional. Talise, You Rock!
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome! It was so easy to get through. I was having trouble and Charles hopped on the line and was helping me.
Date published: 2021-05-11
Rated 4 out of 5 by from Great job on return, poor job on electronic filing I finished my return but electronic filing was rejected. Turbotax was difficult to get someone to speak to becuase of automated system. Finally got a refund from Turbox=tax for state filing and filed Federal and State return by mail. Very disapointed!
Date published: 2021-05-11
Rated 4 out of 5 by from Great for keeping track of year after year credits I have been using Turbo tax for decades. I found that its biggest plus is the forwarding of info from last years return, keeping track of capital losses, and such. It has however been "buggier" than ever before even though my taxes in retirement are getting simpler.
Date published: 2021-05-11
Rated 5 out of 5 by from Very pleased with TurboTax! We have used TurboTax for several years. It is a great step-by-step, thorough program that helps to ensure the user enters all required information. The error-checking system is great, too.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Great! Also flows easily I did my taxes my self. The process was easy and user friendly
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax was awsome my experience with turbo tax was great they were very helpful any questions i had they were able to answer in a simple way and easy to understand
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4722