TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Timing is great It didn't take nothing but a couple of minutes out my day
Date published: 2023-04-04
Rated 5 out of 5 by from A 25 Year Customer I have used TurboTax for more than 25 years. In fact, our VC firm sold TurboTax the State filing Capabilities firm in 1998. As a result we know the inner workings of the company very well. It is very well managed. The dial in help is incredible for those tough questions. It's very fast to click through and easy to use. The Double Check features every step of the way make me feel that I have not missed anything or double counted anything. Excellent in every way.
Date published: 2023-04-04
Rated 5 out of 5 by from TURBO TAX BUENA AYUDA EN ESPAÑOL, ESPERO QUE PARA EL POXIMO AÑO ESTE LA VERSION EN MINIMO DOS IDIOMAS
Date published: 2023-04-04
Rated 5 out of 5 by from Great Experience I really enjoyed filing my taxes with Turbo. The process was very smooth and it took me a few hours from start to finish. No advanced knowledge of finance is required. Anyone can file using Turbo just because their instructions are so straightforward!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax was difficult this year (and last)... For the 2nd year in a row, TurboTax failed to pick up that most of my income was exempt under Louisiana law... It happened last year and I was audited by LA... It happened again this year, and it showed I owed almost triple what I got back last year, even though i made less than $5000 more... However, one of your reps fixed it...
Date published: 2023-04-04
Rated 3 out of 5 by from Love TurboTax Always Have but. I love TurboTax, I've used it for many years. The interface and help are great and simple to use. The ONLY complaint is the huge price jump in cost. I mean huge.
Date published: 2023-04-04
Rated 5 out of 5 by from Almost makes doing taxes enjoyable! For years, I've used Turbo Tax and I don't see myself going anywhere else. The ease of use is remarkable. While it's mainly intended to help file taxes, I've found it gives me a good education on recent tax laws and rules that I might find too tedious and boring to follow. However, I'd like to see them better improved the clarification and info on SC state tax rules.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax, Only Turbo Tax I have been using Turbo Tax for many years and have always found it to be easy to use. I like that it does everything to keep you from making mistakes and the final review. That definitely gives me a sense of relief.
Date published: 2023-04-04
Rated 3 out of 5 by from The federal forms are OK. State of AZ not. Last year, the AZ program was unable to be used. I could not get it to accept the code for the Leman Academy even though I used the subroutine to get the code from turbotax. I was still charged for it, but had to submit a Form 140 by hand. Is there ahy chance I could be refunded?
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax useage good overall experience and guidance thru the forms
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4720
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Timing is great It didn't take nothing but a couple of minutes out my day
Date published: 2023-04-04
Rated 5 out of 5 by from A 25 Year Customer I have used TurboTax for more than 25 years. In fact, our VC firm sold TurboTax the State filing Capabilities firm in 1998. As a result we know the inner workings of the company very well. It is very well managed. The dial in help is incredible for those tough questions. It's very fast to click through and easy to use. The Double Check features every step of the way make me feel that I have not missed anything or double counted anything. Excellent in every way.
Date published: 2023-04-04
Rated 5 out of 5 by from TURBO TAX BUENA AYUDA EN ESPAÑOL, ESPERO QUE PARA EL POXIMO AÑO ESTE LA VERSION EN MINIMO DOS IDIOMAS
Date published: 2023-04-04
Rated 5 out of 5 by from Great Experience I really enjoyed filing my taxes with Turbo. The process was very smooth and it took me a few hours from start to finish. No advanced knowledge of finance is required. Anyone can file using Turbo just because their instructions are so straightforward!
Date published: 2023-04-04
Rated 4 out of 5 by from TurboTax was difficult this year (and last)... For the 2nd year in a row, TurboTax failed to pick up that most of my income was exempt under Louisiana law... It happened last year and I was audited by LA... It happened again this year, and it showed I owed almost triple what I got back last year, even though i made less than $5000 more... However, one of your reps fixed it...
Date published: 2023-04-04
Rated 3 out of 5 by from Love TurboTax Always Have but. I love TurboTax, I've used it for many years. The interface and help are great and simple to use. The ONLY complaint is the huge price jump in cost. I mean huge.
Date published: 2023-04-04
Rated 5 out of 5 by from Almost makes doing taxes enjoyable! For years, I've used Turbo Tax and I don't see myself going anywhere else. The ease of use is remarkable. While it's mainly intended to help file taxes, I've found it gives me a good education on recent tax laws and rules that I might find too tedious and boring to follow. However, I'd like to see them better improved the clarification and info on SC state tax rules.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax, Only Turbo Tax I have been using Turbo Tax for many years and have always found it to be easy to use. I like that it does everything to keep you from making mistakes and the final review. That definitely gives me a sense of relief.
Date published: 2023-04-04
Rated 3 out of 5 by from The federal forms are OK. State of AZ not. Last year, the AZ program was unable to be used. I could not get it to accept the code for the Leman Academy even though I used the subroutine to get the code from turbotax. I was still charged for it, but had to submit a Form 140 by hand. Is there ahy chance I could be refunded?
Date published: 2023-04-04
Rated 5 out of 5 by from Turbotax useage good overall experience and guidance thru the forms
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4720