TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Best ever Excelente easy and helpful, was scare to file by myself but had live help and it was great thanks
Date published: 2021-05-18
Rated 5 out of 5 by from Its so user friendly!! Its so user friendly!! Thanks Turbo Tax for all of the side help.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review I believe Turbo Tax has helped to resolve my problem. According to the agent that helped me, I should enter $0 for my AGI if I got another rejected text, which I did. I'm hoping this will fix the problem. If so, I will be very happy!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was great! Makes it painless doing taxes because the important information you need is usually obtained from last years return. No digging through stacks of paper.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great i used turbo tax last year an love it very reliable
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax system keeps getting worst Their customer service is awful, CPA that do not know all the angles yet they claim to have 20+ years of experience. After the tax return is filed you have a hard time getting someone on the phone to answer your questions. And they charge a pretty penny for their "service." Why do I stick with it? Unfortunately they have all my records!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Navigate I recommend TurboTax exactly for being intuitive to file.
Date published: 2021-05-18
Rated 4 out of 5 by from Good tax software Very helpful with K-1 and rental income. I couldn't quite give it 5 stars. At the end I wanted to avoid the $25 charge to file state taxes online, & I didn't see an easy way to do it. I ended up with having to awkwardly go through the process twice, since it didn't offer to split the filing method up.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is great i have found turbotax to be the quickest and easiest way to file
Date published: 2021-05-18
Rated 1 out of 5 by from CD download is terrible Spend 5 + hours on the phone to find out the there was a hold on my account and download version always give your fatal error.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4715
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best ever Excelente easy and helpful, was scare to file by myself but had live help and it was great thanks
Date published: 2021-05-18
Rated 5 out of 5 by from Its so user friendly!! Its so user friendly!! Thanks Turbo Tax for all of the side help.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review I believe Turbo Tax has helped to resolve my problem. According to the agent that helped me, I should enter $0 for my AGI if I got another rejected text, which I did. I'm hoping this will fix the problem. If so, I will be very happy!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was great! Makes it painless doing taxes because the important information you need is usually obtained from last years return. No digging through stacks of paper.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great i used turbo tax last year an love it very reliable
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax system keeps getting worst Their customer service is awful, CPA that do not know all the angles yet they claim to have 20+ years of experience. After the tax return is filed you have a hard time getting someone on the phone to answer your questions. And they charge a pretty penny for their "service." Why do I stick with it? Unfortunately they have all my records!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Navigate I recommend TurboTax exactly for being intuitive to file.
Date published: 2021-05-18
Rated 4 out of 5 by from Good tax software Very helpful with K-1 and rental income. I couldn't quite give it 5 stars. At the end I wanted to avoid the $25 charge to file state taxes online, & I didn't see an easy way to do it. I ended up with having to awkwardly go through the process twice, since it didn't offer to split the filing method up.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is great i have found turbotax to be the quickest and easiest way to file
Date published: 2021-05-18
Rated 1 out of 5 by from CD download is terrible Spend 5 + hours on the phone to find out the there was a hold on my account and download version always give your fatal error.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4715