TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax a disappointment the last two years For more than 20 years I have been using TT to file my state and federal returns. Last year (2020) I downloaded the software. My attempt to share it with my son failed. This year (2021) I had problems with the sign-in, as apparently did others. May use another brand software for 2022.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome It was very easy and smooth and I will file again..I would tell all my friends about this service..
Date published: 2022-03-16
Rated 5 out of 5 by from Love TurboTax love the ease of use and feel confident that I got the max refund.
Date published: 2022-03-16
Rated 3 out of 5 by from Turbo Tax was disappointing this year I was unable to e-file because the IRS could not identify me for the 2020 AGI. I am the spouse not the premier tax payer. I am sure if they looked up my husband's name it would have gone right through. I have used turbo tax for many years and this has never happened. It was very disappointing.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbotax is great! User friendly and the process is quick and easy I would definitely recommend using TurboTax
Date published: 2022-03-16
Rated 1 out of 5 by from IT WAS SO DIFFICULT THIS YEAR, NO PROBLEMS IN PRI THIS DOES NOT WORK FOR ME, PROBLEM WITH FORM THAT I DIDN'T RECEIVE
Date published: 2022-03-16
Rated 4 out of 5 by from My Tax Expert was wonderful! My Tax Expert was very patient with me. I'm new to doing taxes via email, texts, messages, etc. We got it done very efficiently though, thanks to her.
Date published: 2022-03-16
Rated 5 out of 5 by from Live was very useful It was simple enough to use and took care of the hassle this year...one less stress i had to worry about!
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is great this was easy enough for me to do without help from anyone
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo TAX And Eric are awesome I've been using TurboTax to file my taxes for 3 years. They have never let me down. Highly recommend Turbotax for newbies tax filers.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax a disappointment the last two years For more than 20 years I have been using TT to file my state and federal returns. Last year (2020) I downloaded the software. My attempt to share it with my son failed. This year (2021) I had problems with the sign-in, as apparently did others. May use another brand software for 2022.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome It was very easy and smooth and I will file again..I would tell all my friends about this service..
Date published: 2022-03-16
Rated 5 out of 5 by from Love TurboTax love the ease of use and feel confident that I got the max refund.
Date published: 2022-03-16
Rated 3 out of 5 by from Turbo Tax was disappointing this year I was unable to e-file because the IRS could not identify me for the 2020 AGI. I am the spouse not the premier tax payer. I am sure if they looked up my husband's name it would have gone right through. I have used turbo tax for many years and this has never happened. It was very disappointing.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbotax is great! User friendly and the process is quick and easy I would definitely recommend using TurboTax
Date published: 2022-03-16
Rated 1 out of 5 by from IT WAS SO DIFFICULT THIS YEAR, NO PROBLEMS IN PRI THIS DOES NOT WORK FOR ME, PROBLEM WITH FORM THAT I DIDN'T RECEIVE
Date published: 2022-03-16
Rated 4 out of 5 by from My Tax Expert was wonderful! My Tax Expert was very patient with me. I'm new to doing taxes via email, texts, messages, etc. We got it done very efficiently though, thanks to her.
Date published: 2022-03-16
Rated 5 out of 5 by from Live was very useful It was simple enough to use and took care of the hassle this year...one less stress i had to worry about!
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is great this was easy enough for me to do without help from anyone
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo TAX And Eric are awesome I've been using TurboTax to file my taxes for 3 years. They have never let me down. Highly recommend Turbotax for newbies tax filers.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4704