TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Getting More Complicated It is nice to have step by step prompts for information but the help feature is no better than last year. Google was more helpful than the TT help feature.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked just as expected Very useful for me - covered everything I needed - perfect
Date published: 2021-05-11
Rated 2 out of 5 by from Not as good as years ago Not intuitive to navigate your return as you're working on it, like if you want to go back and review certain sections.
Date published: 2021-05-11
Rated 5 out of 5 by from VERY HELPFUL I DID NOT HAVE ANY PROBLEMS WITH THE TURBO TAX CD.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Ease I’ve used Turbo Tax for 8 years and found this years an major improvement- I’ve always thought it was a good product and easy to use - as a standard deduction filer - product stepped me through the process easily - will use again next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the best! Very informative and updated all the time. Very helpful!
Date published: 2021-05-11
Rated 5 out of 5 by from Technology that makes life easier Turbo tax makes tax return easier. Really appreciate for the good features of the product
Date published: 2021-05-11
Rated 5 out of 5 by from clerk ok Turbo to use all the time and am going to use it again and again
Date published: 2021-05-11
Rated 5 out of 5 by from Once again, it worked GREAT! Super easy to use! I've use for over 10 years. Will continue to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo is great! I had an amazing team member from Turbo Tax guide me through filing after having some issues filing a week ago. Thank You!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4694
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Getting More Complicated It is nice to have step by step prompts for information but the help feature is no better than last year. Google was more helpful than the TT help feature.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked just as expected Very useful for me - covered everything I needed - perfect
Date published: 2021-05-11
Rated 2 out of 5 by from Not as good as years ago Not intuitive to navigate your return as you're working on it, like if you want to go back and review certain sections.
Date published: 2021-05-11
Rated 5 out of 5 by from VERY HELPFUL I DID NOT HAVE ANY PROBLEMS WITH THE TURBO TAX CD.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax Ease I’ve used Turbo Tax for 8 years and found this years an major improvement- I’ve always thought it was a good product and easy to use - as a standard deduction filer - product stepped me through the process easily - will use again next year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is the best! Very informative and updated all the time. Very helpful!
Date published: 2021-05-11
Rated 5 out of 5 by from Technology that makes life easier Turbo tax makes tax return easier. Really appreciate for the good features of the product
Date published: 2021-05-11
Rated 5 out of 5 by from clerk ok Turbo to use all the time and am going to use it again and again
Date published: 2021-05-11
Rated 5 out of 5 by from Once again, it worked GREAT! Super easy to use! I've use for over 10 years. Will continue to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo is great! I had an amazing team member from Turbo Tax guide me through filing after having some issues filing a week ago. Thank You!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4694