TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
ihavetohaveanickname from
Does what is expected
Had some issues with form 1116, but got through it.
Date published: 2022-03-11
Rated 5 out of 5 by
Seth156 from
Easy and good experience
I stress when it comes to my taxes but turbo tax made it very simple and easy. Everything was instructed clearly and mannerly so I had my returns done within the week
Date published: 2022-03-11
Rated 5 out of 5 by
80yrsyoung from
Back to Turbo Tax!
I have been using Turbo Tax since the 1980's, especially when I had my own business. Now retire, I tried the IRS & state e-files, got stuck, return booted back, and said "enough" Now I'm back with TT and will stick with it!!!!!
Date published: 2022-03-11
Rated 1 out of 5 by
Dallas3636 from
Awful.
I decided to use full service because I had some new income this year that I wasn't sure how to file. But this service took so long, I could have completed everything myself while reading the entire tax code. My tax "expert" consistently put the incorrect numbers into my return. I provided every document, every number they needed but I was constantly returning to my tax return with more questions about unexplainable numbers. I had over $100k in income and the tax return says I made $60k in total income. I paid out $17k in estimated taxes and he wrote that I only paid $12k. There was issue after issue. I'm not confident I got the best return I could get. I had to review everything over and over again and do all the math myself to ensure that everything was done correctly. When dealing with an expert I would expect that I could provide the information and sit back while they do the work. But the entire process felt like I gave a teenage my taxes as a homework assignment while I checked their work after.
Date published: 2022-03-11
Rated 5 out of 5 by
GenV95 from
Amazing Tool for Beginners
2022 is my second time filing taxes with this team. Turbo Tax works so hard for me, with clarifying explanations, suggestions, and tips about the filing process. When I ran into some confusion, Turbo Tax customer service hotline was quick and efficient. I recommended this product to my friends and family!
Date published: 2022-03-11
Rated 5 out of 5 by
Gaston10 from
Darlene was awesome
She was always worrying about any doubt I could have
Date published: 2022-03-11
Rated 2 out of 5 by
Disappointed Each year from
Same Problem Each Year
Each year, I use Turbo Tax and each year, I receive the same error message that somehow the previous year's file is corrupted and cant be read for seamless transfer of data into the new year. If I have to enter the data over and over each year, I may as well try a new product.
Date published: 2022-03-11
Rated 4 out of 5 by
alen_bm from
good !
helpful. Thanks for your help. helpful. Thanks for your help,
Date published: 2022-03-11
Rated 5 out of 5 by
ArchieMaster from
Awesome service, as always!
I'm using turbo tax since 2017, and it got better and easier every year!
Date published: 2022-03-11
Rated 5 out of 5 by
NaomaFL1 from
TurboTax has never disappointed me!
The "Learn More" option was very informative throughout the process.
All TurboTax® Offerings Reviews - Page 4681
Date published: 2022-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
ihavetohaveanickname from
Does what is expected
Had some issues with form 1116, but got through it.
Date published: 2022-03-11
Rated 5 out of 5 by
Seth156 from
Easy and good experience
I stress when it comes to my taxes but turbo tax made it very simple and easy. Everything was instructed clearly and mannerly so I had my returns done within the week
Date published: 2022-03-11
Rated 5 out of 5 by
80yrsyoung from
Back to Turbo Tax!
I have been using Turbo Tax since the 1980's, especially when I had my own business. Now retire, I tried the IRS & state e-files, got stuck, return booted back, and said "enough" Now I'm back with TT and will stick with it!!!!!
Date published: 2022-03-11
Rated 1 out of 5 by
Dallas3636 from
Awful.
I decided to use full service because I had some new income this year that I wasn't sure how to file. But this service took so long, I could have completed everything myself while reading the entire tax code. My tax "expert" consistently put the incorrect numbers into my return. I provided every document, every number they needed but I was constantly returning to my tax return with more questions about unexplainable numbers. I had over $100k in income and the tax return says I made $60k in total income. I paid out $17k in estimated taxes and he wrote that I only paid $12k. There was issue after issue. I'm not confident I got the best return I could get. I had to review everything over and over again and do all the math myself to ensure that everything was done correctly. When dealing with an expert I would expect that I could provide the information and sit back while they do the work. But the entire process felt like I gave a teenage my taxes as a homework assignment while I checked their work after.
Date published: 2022-03-11
Rated 5 out of 5 by
GenV95 from
Amazing Tool for Beginners
2022 is my second time filing taxes with this team. Turbo Tax works so hard for me, with clarifying explanations, suggestions, and tips about the filing process. When I ran into some confusion, Turbo Tax customer service hotline was quick and efficient. I recommended this product to my friends and family!
Date published: 2022-03-11
Rated 5 out of 5 by
Gaston10 from
Darlene was awesome
She was always worrying about any doubt I could have
Date published: 2022-03-11
Rated 2 out of 5 by
Disappointed Each year from
Same Problem Each Year
Each year, I use Turbo Tax and each year, I receive the same error message that somehow the previous year's file is corrupted and cant be read for seamless transfer of data into the new year. If I have to enter the data over and over each year, I may as well try a new product.
Date published: 2022-03-11
Rated 4 out of 5 by
alen_bm from
good !
helpful. Thanks for your help. helpful. Thanks for your help,
Date published: 2022-03-11
Rated 5 out of 5 by
ArchieMaster from
Awesome service, as always!
I'm using turbo tax since 2017, and it got better and easier every year!
Date published: 2022-03-11
Rated 5 out of 5 by
NaomaFL1 from
TurboTax has never disappointed me!
The "Learn More" option was very informative throughout the process.
All TurboTax® Offerings Reviews - Page 4681
Date published: 2022-03-11