TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Year after year I have used Turbo Tax. Just a great way to do my taxes.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to use Great! Explanations are simple and easy to understand
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live I had a great experience with the live and have multiple w2 and llc. We did a great job working together to get this done.
Date published: 2022-03-17
Rated 2 out of 5 by from Unhappy I am very unhappy you charge me almost $200 to do a simple 1099 form it should have been free I don't understand you would not give me an answer you would not let me find my taxes and this I paid you you help me hostage
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is easy and great!!! Turbo Tax is self explanatory. I feel that I can trust this website
Date published: 2022-03-17
Rated 4 out of 5 by from Interface Much Improved-Taxes Almost Fun and Easy I had a call from TT about a problem I had texted, and the lady helped me find the info I was looking for and answered several other questions. Never had a call before. This was wonderful. A personal touch. Easier to maneuver through the various screens and to go back and forth between segments than previously. ONE PROBLEM: DIFFICULTY IN DELETING UNNEEDED DIVIDEND FORMS. I had to look under tools and find "delete forms," but some of my forms had the same name so I had to rename the forms I wanted to delete by typing in a defining number/letter. FOR EASY DELETION, CAN YOU PUT A TRASHCAN NEXT TO EACH DIV. FORM AS YOU DO FOR EACH CHARITABLE DONATION? Even though there is still scrolling, I found it less tedious to plow through the questions until I got to the one I needed to review. I printed the forms before I filed (just now), but I need to go back and check some forms AND save the returns to my computer. Last year, I had a terrible time with this. I hope this year it will be easier.
Date published: 2022-03-17
Rated 5 out of 5 by from Amazing service by Corey Corey was very helpful and the whole process was simple.
Date published: 2022-03-17
Rated 5 out of 5 by from enjoyed my first experience Ms.Joyce was amazing to work with she guided me and had patience. Thank You so Much
Date published: 2022-03-17
Rated 5 out of 5 by from Love the simplicity! Very intuitive and fun! I actually had a good time doing our taxes!
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Software! Excellent tool for first time tax applicants! Thank you!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4663
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Year after year I have used Turbo Tax. Just a great way to do my taxes.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to use Great! Explanations are simple and easy to understand
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live I had a great experience with the live and have multiple w2 and llc. We did a great job working together to get this done.
Date published: 2022-03-17
Rated 2 out of 5 by from Unhappy I am very unhappy you charge me almost $200 to do a simple 1099 form it should have been free I don't understand you would not give me an answer you would not let me find my taxes and this I paid you you help me hostage
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is easy and great!!! Turbo Tax is self explanatory. I feel that I can trust this website
Date published: 2022-03-17
Rated 4 out of 5 by from Interface Much Improved-Taxes Almost Fun and Easy I had a call from TT about a problem I had texted, and the lady helped me find the info I was looking for and answered several other questions. Never had a call before. This was wonderful. A personal touch. Easier to maneuver through the various screens and to go back and forth between segments than previously. ONE PROBLEM: DIFFICULTY IN DELETING UNNEEDED DIVIDEND FORMS. I had to look under tools and find "delete forms," but some of my forms had the same name so I had to rename the forms I wanted to delete by typing in a defining number/letter. FOR EASY DELETION, CAN YOU PUT A TRASHCAN NEXT TO EACH DIV. FORM AS YOU DO FOR EACH CHARITABLE DONATION? Even though there is still scrolling, I found it less tedious to plow through the questions until I got to the one I needed to review. I printed the forms before I filed (just now), but I need to go back and check some forms AND save the returns to my computer. Last year, I had a terrible time with this. I hope this year it will be easier.
Date published: 2022-03-17
Rated 5 out of 5 by from Amazing service by Corey Corey was very helpful and the whole process was simple.
Date published: 2022-03-17
Rated 5 out of 5 by from enjoyed my first experience Ms.Joyce was amazing to work with she guided me and had patience. Thank You so Much
Date published: 2022-03-17
Rated 5 out of 5 by from Love the simplicity! Very intuitive and fun! I actually had a good time doing our taxes!
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent Software! Excellent tool for first time tax applicants! Thank you!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4663