TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax works for me Easy and all the links to answer your questions, I use it every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax saved me time It was very easy to use. Step by step instructions.
Date published: 2021-05-11
Rated 5 out of 5 by from TT is great Great job by turbo tax...all done now....Less work for me to screw it up
Date published: 2021-05-11
Rated 2 out of 5 by from I am disappointed with your software this year. You said my PIN was not right from last year, which was not true.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is great It's simple and walks you through it. I would recommend it.
Date published: 2021-05-11
Rated 4 out of 5 by from home & business 2020 turbo tax This program was easy to use. I was able to get my questions answered form the "learn more" prompts. For the price I paid for Turbo Tax, I was disappointed that I had to pay Turbo Tax to e-file my state taxes. It should be included in the Home & Business package.
Date published: 2021-05-11
Rated 5 out of 5 by from Very thorough and so easy Turbo Tax walked me through every step of the process and made it seem so easy. I thought it had missed or skipped some parts, but no, everything was done, all the proper forms, everything. It took about 2 hours, but it was easy and I don't have a headache!
Date published: 2021-05-11
Rated 3 out of 5 by from Too much manual entry Too many fields required manual entry when they could have been pre-filled. Also, I was not prompted to import forms as in prior years, requiring me to search for this option. Payment for multiple options such as state filing fee required separate login re-entry of the same information -tedious.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is User Friendly I have been using TurboTax for many years, gets better each year.
Date published: 2021-05-11
Rated 5 out of 5 by from GREAT Wow I just filed my taxes by myself and I feel confident turbotax definitely was helpful
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4643
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax works for me Easy and all the links to answer your questions, I use it every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax saved me time It was very easy to use. Step by step instructions.
Date published: 2021-05-11
Rated 5 out of 5 by from TT is great Great job by turbo tax...all done now....Less work for me to screw it up
Date published: 2021-05-11
Rated 2 out of 5 by from I am disappointed with your software this year. You said my PIN was not right from last year, which was not true.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is great It's simple and walks you through it. I would recommend it.
Date published: 2021-05-11
Rated 4 out of 5 by from home & business 2020 turbo tax This program was easy to use. I was able to get my questions answered form the "learn more" prompts. For the price I paid for Turbo Tax, I was disappointed that I had to pay Turbo Tax to e-file my state taxes. It should be included in the Home & Business package.
Date published: 2021-05-11
Rated 5 out of 5 by from Very thorough and so easy Turbo Tax walked me through every step of the process and made it seem so easy. I thought it had missed or skipped some parts, but no, everything was done, all the proper forms, everything. It took about 2 hours, but it was easy and I don't have a headache!
Date published: 2021-05-11
Rated 3 out of 5 by from Too much manual entry Too many fields required manual entry when they could have been pre-filled. Also, I was not prompted to import forms as in prior years, requiring me to search for this option. Payment for multiple options such as state filing fee required separate login re-entry of the same information -tedious.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is User Friendly I have been using TurboTax for many years, gets better each year.
Date published: 2021-05-11
Rated 5 out of 5 by from GREAT Wow I just filed my taxes by myself and I feel confident turbotax definitely was helpful
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4643