TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Trust Tax Returns All information from Sch K-1 does not flow to the tax return. What is "Dcn"? No explanation is provided.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid software, but keep your hands on the wheel Used TurboTax Business to do a 1041 for a trust. Interview worked well, but calculated an underpayment penalty without interviewing me about it. I did it manually at it was fine. Then, the trust had an income-received K-1 which the software handled well for Federal, but failed to transfer to my PA state return. Again, manual intervention fixed it.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax is the BEST Been using Turbo Tax for over 15 years, never use another income tax program. It's the best
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Excellent good job and everything was good thank you
Date published: 2022-03-17
Rated 5 out of 5 by from Made my filing easy! Love TurboTax - made filing so easy. This was my first year filing.
Date published: 2022-03-17
Rated 2 out of 5 by from Cumbersome The direct deposit needs to be simplified. Too many redundant questions that should already be known.
Date published: 2022-03-17
Rated 5 out of 5 by from Very Helpful Both ladies that I dealt with were extremely helpful and I can’t thank them enough
Date published: 2022-03-17
Rated 1 out of 5 by from Major Features Great, but Devil is in the Details The major features are great. Pulling info from last year, making it easy to identify major life changes from last year, pulling investment info by only logging in, uploading W2s instead of manually typing each box, etc. It's the little things that are mind-bogglingly stupid and underhanded. Perfect Example: was told dozens of steps prior to filing that I can pay my turbo tax fees using my federal return and that it's easy to do--they conveniently left out the part where that costs you an additional $40 until you're on the absolute last step before filing. Nickel and dime crap like that adds up. Really unhappy.
Date published: 2022-03-17
Rated 5 out of 5 by from The only one to use Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Taxes Complete! Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4643
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Trust Tax Returns All information from Sch K-1 does not flow to the tax return. What is "Dcn"? No explanation is provided.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid software, but keep your hands on the wheel Used TurboTax Business to do a 1041 for a trust. Interview worked well, but calculated an underpayment penalty without interviewing me about it. I did it manually at it was fine. Then, the trust had an income-received K-1 which the software handled well for Federal, but failed to transfer to my PA state return. Again, manual intervention fixed it.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax is the BEST Been using Turbo Tax for over 15 years, never use another income tax program. It's the best
Date published: 2022-03-17
Rated 5 out of 5 by from Awesome Excellent good job and everything was good thank you
Date published: 2022-03-17
Rated 5 out of 5 by from Made my filing easy! Love TurboTax - made filing so easy. This was my first year filing.
Date published: 2022-03-17
Rated 2 out of 5 by from Cumbersome The direct deposit needs to be simplified. Too many redundant questions that should already be known.
Date published: 2022-03-17
Rated 5 out of 5 by from Very Helpful Both ladies that I dealt with were extremely helpful and I can’t thank them enough
Date published: 2022-03-17
Rated 1 out of 5 by from Major Features Great, but Devil is in the Details The major features are great. Pulling info from last year, making it easy to identify major life changes from last year, pulling investment info by only logging in, uploading W2s instead of manually typing each box, etc. It's the little things that are mind-bogglingly stupid and underhanded. Perfect Example: was told dozens of steps prior to filing that I can pay my turbo tax fees using my federal return and that it's easy to do--they conveniently left out the part where that costs you an additional $40 until you're on the absolute last step before filing. Nickel and dime crap like that adds up. Really unhappy.
Date published: 2022-03-17
Rated 5 out of 5 by from The only one to use Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by from Taxes Complete! Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4643