TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS AWSOME IT WAS GREAT! LIFE CHANGING EXPERIENCE WILL DO IT AGAIN
Date published: 2021-05-11
Rated 5 out of 5 by from Process long, but worthwhile... If it was not for Alexander , Specialist 20, things would have been tough!! He was patient and very helpful...
Date published: 2021-05-11
Rated 3 out of 5 by from Not happy Had to pay $25. each for e files for extra State that I added and paid $48.88 for State and $50. for the efiles.
Date published: 2021-05-11
Rated 5 out of 5 by from Great service I had a long return involving part time job and business income and it was done very quickly!!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Awesome BABY Super Easy, smooth transaction, fool proof. Will use again
Date published: 2021-05-11
Rated 4 out of 5 by from ok ok this is ok and just ok thats all i had to say i dont think i owed this year for state cuz i bought a house
Date published: 2021-05-11
Rated 5 out of 5 by from Easy and Comprehensive Very user friendly and comprehensive. The software walks you through all necessary steps with options for skipping those that are not applicable. It gives options for editing every step of the way. Really convenient and easy to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax was a great experience, it helped speed up the process in filing my taxes and it was easy to do.
Date published: 2021-05-11
Rated 4 out of 5 by from Fairly easy as always. I have used TurboTax for the last 8 years. Every year is fairly straight forward. This year was a little odd as there were areas that needed further explanation and there wasn't anything. Still I got through it and everything is filed.
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent we just had a problem when paying for the tax prep fee via PayPal yesterday because we are not getting a confirmation that we paid it. When I checked my credit card, there were 4 pending charges of $100 each, so i have to cancel it. But today it went thru smoothly.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWSOME IT WAS GREAT! LIFE CHANGING EXPERIENCE WILL DO IT AGAIN
Date published: 2021-05-11
Rated 5 out of 5 by from Process long, but worthwhile... If it was not for Alexander , Specialist 20, things would have been tough!! He was patient and very helpful...
Date published: 2021-05-11
Rated 3 out of 5 by from Not happy Had to pay $25. each for e files for extra State that I added and paid $48.88 for State and $50. for the efiles.
Date published: 2021-05-11
Rated 5 out of 5 by from Great service I had a long return involving part time job and business income and it was done very quickly!!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Awesome BABY Super Easy, smooth transaction, fool proof. Will use again
Date published: 2021-05-11
Rated 4 out of 5 by from ok ok this is ok and just ok thats all i had to say i dont think i owed this year for state cuz i bought a house
Date published: 2021-05-11
Rated 5 out of 5 by from Easy and Comprehensive Very user friendly and comprehensive. The software walks you through all necessary steps with options for skipping those that are not applicable. It gives options for editing every step of the way. Really convenient and easy to use.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax was a great experience, it helped speed up the process in filing my taxes and it was easy to do.
Date published: 2021-05-11
Rated 4 out of 5 by from Fairly easy as always. I have used TurboTax for the last 8 years. Every year is fairly straight forward. This year was a little odd as there were areas that needed further explanation and there wasn't anything. Still I got through it and everything is filed.
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent we just had a problem when paying for the tax prep fee via PayPal yesterday because we are not getting a confirmation that we paid it. When I checked my credit card, there were 4 pending charges of $100 each, so i have to cancel it. But today it went thru smoothly.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4633