TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Service Let the tax experts take the burden off your shoulders!
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Psy Working through each step is great. I have used the intuit turbotax product for several years.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Filing my taxes was so fast and easy. I will use Turbo Tax from now on.
Date published: 2022-03-18
Rated 5 out of 5 by from I like the convenience My refund was lower than TurboTax predicted, but that is ok.
Date published: 2022-03-18
Rated 5 out of 5 by from Greta experience Jennifer did a great job helping me and was super patient with me despite my slow respond times due to my job.
Date published: 2022-03-18
Rated 5 out of 5 by from Denise from TurboTax is amazing Had a on-going loop due to answering one of the yes or no questions wrong for form 8962. Denise was amazing and so helpful! She deserves a raise.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very well prepaired and experienced and knowledgeable
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful This is my 3rd year using Turbo tax. I worked with Howard, an excellent and very experienced expert. I am amazed at the work ethic and efficiency, and professionalism. Overall my experience was wonderful!!
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4596
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Let the tax experts take the burden off your shoulders!
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Psy Working through each step is great. I have used the intuit turbotax product for several years.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Filing my taxes was so fast and easy. I will use Turbo Tax from now on.
Date published: 2022-03-18
Rated 5 out of 5 by from I like the convenience My refund was lower than TurboTax predicted, but that is ok.
Date published: 2022-03-18
Rated 5 out of 5 by from Greta experience Jennifer did a great job helping me and was super patient with me despite my slow respond times due to my job.
Date published: 2022-03-18
Rated 5 out of 5 by from Denise from TurboTax is amazing Had a on-going loop due to answering one of the yes or no questions wrong for form 8962. Denise was amazing and so helpful! She deserves a raise.
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome Very well prepaired and experienced and knowledgeable
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful This is my 3rd year using Turbo tax. I worked with Howard, an excellent and very experienced expert. I am amazed at the work ethic and efficiency, and professionalism. Overall my experience was wonderful!!
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is great. The product is easy to use and simple with plenty of step by step instructions and answers to questions you may have. The cost is a bit high. I got a phone call from customer service offering me a service code to file for free. It didn't work and I had no way to contact customer service to get it fixed so I ended up spending the money. If not for the money I had to spend, I would have given this product 5 stars.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax is awesome Both Catherine and will went above and beyond to help me, and answer all my questions. Thank you both for being so patient with me. You guys are rockstars.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4596