TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
Jess11696 from
TURBO TAX WAS VERY INFORMATIVE AND HELPFUL
Turbo tax helped me complete my taxes with a breeze.
Date published: 2022-03-12
Rated 5 out of 5 by
Colossal3035 from
Freaking awesome
I love them they help you out in secs with great communication for all ages...
Date published: 2022-03-12
Rated 5 out of 5 by
Fisherman123456 from
Good Tax Software
It was easy to do my taxes and efile. Took less than an hour
Date published: 2022-03-12
Rated 5 out of 5 by
Dkennebrew from
Great Service
Virginia Was AWSOME Very Helpful explaining the reason, why my return was different.
Date published: 2022-03-12
Rated 5 out of 5 by
Galaannie from
Superfast
Much faster then I remembered from past years. Love that it captures what I did before so I don't have to refill things out.
Date published: 2022-03-12
Rated 5 out of 5 by
Toon toon from
Turbo tax is ok
Turbo tax was ok but it told me it was free it was not
Date published: 2022-03-12
Rated 5 out of 5 by
TaraSchatz from
I love Turbo Tax
Taxes are stressful, and while Turbo Tax doesn't completely erase the stress, they make it as painless as possible. I couldn't be happier!
Date published: 2022-03-12
Rated 4 out of 5 by
JB_NC from
Lost a Star
Typically, I never have issues with this product and I have been using it for many years. This year I noticed some shortcomings. Some errors that should have picked up in the return were identified in the step where the program reviews for errors. This required an additional input which was avoidable since all the needed information was already there. Not sure what would have happened if I just accepted the error. Also, some states were late in getting tax forms issued and were not accepting and delaying tax filings. I assume these delays were CoVid related. I feel they were common and widespread given the number of questions asked in the Turbo Tax Community. I understand that this was beyond your control. However, I believe you could have done a much better job in explaining what was going on instead of relying on the Community. The standard answer provided by your Help Desk just added to the confusion. They made me believe that there was an issue with your Product that was being worked on. You still have a great product which I will continue to use and hope never to see a repeat of this year.
Date published: 2022-03-12
Rated 5 out of 5 by
DallasSissy from
Perfect
I am clueless when it comes to taxes and TurboTax makes it easy.
Date published: 2022-03-12
Rated 5 out of 5 by
srfancher from
Love using turbotax
Makes filing a hassle and worry free time! It could be so complicated and overwhelming but thanks to turbotax, its easy as can be!
All TurboTax® Offerings Reviews - Page 4591
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jess11696 from
TURBO TAX WAS VERY INFORMATIVE AND HELPFUL
Turbo tax helped me complete my taxes with a breeze.
Date published: 2022-03-12
Rated 5 out of 5 by
Colossal3035 from
Freaking awesome
I love them they help you out in secs with great communication for all ages...
Date published: 2022-03-12
Rated 5 out of 5 by
Fisherman123456 from
Good Tax Software
It was easy to do my taxes and efile. Took less than an hour
Date published: 2022-03-12
Rated 5 out of 5 by
Dkennebrew from
Great Service
Virginia Was AWSOME Very Helpful explaining the reason, why my return was different.
Date published: 2022-03-12
Rated 5 out of 5 by
Galaannie from
Superfast
Much faster then I remembered from past years. Love that it captures what I did before so I don't have to refill things out.
Date published: 2022-03-12
Rated 5 out of 5 by
Toon toon from
Turbo tax is ok
Turbo tax was ok but it told me it was free it was not
Date published: 2022-03-12
Rated 5 out of 5 by
TaraSchatz from
I love Turbo Tax
Taxes are stressful, and while Turbo Tax doesn't completely erase the stress, they make it as painless as possible. I couldn't be happier!
Date published: 2022-03-12
Rated 4 out of 5 by
JB_NC from
Lost a Star
Typically, I never have issues with this product and I have been using it for many years. This year I noticed some shortcomings. Some errors that should have picked up in the return were identified in the step where the program reviews for errors. This required an additional input which was avoidable since all the needed information was already there. Not sure what would have happened if I just accepted the error. Also, some states were late in getting tax forms issued and were not accepting and delaying tax filings. I assume these delays were CoVid related. I feel they were common and widespread given the number of questions asked in the Turbo Tax Community. I understand that this was beyond your control. However, I believe you could have done a much better job in explaining what was going on instead of relying on the Community. The standard answer provided by your Help Desk just added to the confusion. They made me believe that there was an issue with your Product that was being worked on. You still have a great product which I will continue to use and hope never to see a repeat of this year.
Date published: 2022-03-12
Rated 5 out of 5 by
DallasSissy from
Perfect
I am clueless when it comes to taxes and TurboTax makes it easy.
Date published: 2022-03-12
Rated 5 out of 5 by
srfancher from
Love using turbotax
Makes filing a hassle and worry free time! It could be so complicated and overwhelming but thanks to turbotax, its easy as can be!
All TurboTax® Offerings Reviews - Page 4591
Date published: 2022-03-12