TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Last minute product updates! Our second year filing with Turbo Tax has left us less than impressed. The biggest frustration was the delayed update which was released mid-March for Form 1116 Schedule B. We're one click away from filing, having paid all fees and taxes, and cannot complete the process because of this issue. Turbo Tax is probably only suitable for simple returns.
Date published: 2022-03-18
Rated 4 out of 5 by from turbotax is great helps me with unanswered questions when I need advice
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax- Highly recommend! We have used turbo tax live expert for the past 2 years!! It is so worth the money to make sure everything needed is in place. We have recommended to many friends!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax Deluxe My first time using. Not bad it took me a little over two hours to go through everything. But ok.
Date published: 2022-03-18
Rated 4 out of 5 by from Pretty Good Seems like they added extra steps in the filing process but still wasn't too bad to do
Date published: 2022-03-18
Rated 5 out of 5 by from Great system Had a great experience with 2 reps. They both did an outstanding job.
Date published: 2022-03-18
Rated 4 out of 5 by from 1st Timer Not everything was intuitive, but after speaking to tax specialist it got easier. I plan to use TurboTax next year.
Date published: 2022-03-18
Rated 5 out of 5 by from I love turbo tax they explained everything clearly They are quick and reliable and i will recommend them to friends and family
Date published: 2022-03-18
Rated 3 out of 5 by from Arrrrgh Easy to use, just fill in the blanks. Hard to edit, auto-download of info entered wrong info I couldn't edit, had to delete, start over, and hand-input everything. So, not so easy to use after all.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience and very thorough! The Turbo Tax expert was knowledgeable and thorough in getting the details needed to do our taxes and answered all questions promptly.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Last minute product updates! Our second year filing with Turbo Tax has left us less than impressed. The biggest frustration was the delayed update which was released mid-March for Form 1116 Schedule B. We're one click away from filing, having paid all fees and taxes, and cannot complete the process because of this issue. Turbo Tax is probably only suitable for simple returns.
Date published: 2022-03-18
Rated 4 out of 5 by from turbotax is great helps me with unanswered questions when I need advice
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax- Highly recommend! We have used turbo tax live expert for the past 2 years!! It is so worth the money to make sure everything needed is in place. We have recommended to many friends!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax Deluxe My first time using. Not bad it took me a little over two hours to go through everything. But ok.
Date published: 2022-03-18
Rated 4 out of 5 by from Pretty Good Seems like they added extra steps in the filing process but still wasn't too bad to do
Date published: 2022-03-18
Rated 5 out of 5 by from Great system Had a great experience with 2 reps. They both did an outstanding job.
Date published: 2022-03-18
Rated 4 out of 5 by from 1st Timer Not everything was intuitive, but after speaking to tax specialist it got easier. I plan to use TurboTax next year.
Date published: 2022-03-18
Rated 5 out of 5 by from I love turbo tax they explained everything clearly They are quick and reliable and i will recommend them to friends and family
Date published: 2022-03-18
Rated 3 out of 5 by from Arrrrgh Easy to use, just fill in the blanks. Hard to edit, auto-download of info entered wrong info I couldn't edit, had to delete, start over, and hand-input everything. So, not so easy to use after all.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience and very thorough! The Turbo Tax expert was knowledgeable and thorough in getting the details needed to do our taxes and answered all questions promptly.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4586