TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from still cheaper than going places It's cheap and easy but certain things need more explanation on how to get it. An example of this is the vehicle registration bill off of the DMV website. I spent 2 hours looking for it.
Date published: 2022-03-18
Rated 3 out of 5 by from Not User Friendly The only good thinng was Dan the preparer the site stinks
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax Good and powerful and everything goes well with my taxes
Date published: 2022-03-18
Rated 5 out of 5 by from First Time User I have family and friends who have used TurboTax for years yet I was too nervous to try it out. I was afraid of putting in the incorrect information and potentially owing more money than necessary or possibly not getting the correct amount back! I finally took the plunge this year since my previous tax office I used started to raise their prices. Thankfully the process went quickly and I was able to ask my tax expert questions outside of my return. My expert was very helpful and answered all of my questions. So very happy to say I will be using this service for years to come.
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax is a must for most people. I've been using Turbo Tax for several years and it has made filing taxes a breeze for me. I would recommend using Turbo Tax for anyone whose tax filing is relatively uncomplicated.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is good Always have good experiences with Turbotax, such as phone calls, video calls and messaging the experts, etc.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax was great I had a good experience with turbo tax and the tax preparer
Date published: 2022-03-18
Rated 5 out of 5 by from easy to use, guides me through step by step Turbo Tax is easy to use, It keeps up to date on tax changes or forms that are not yet settled by the Feds. I appreciate that I can ask for step by step directions or I can skip ahead.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax Awesome! I had a wonderful Turbo Tax Live Expert assist me (unfortunately I can't remember his name, but he really went above and beyond assisting me. Very knowledgeable.
Date published: 2022-03-18
Rated 1 out of 5 by from Not worth having someone do it for you Because they don't even do if for you and then charge 389+
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from still cheaper than going places It's cheap and easy but certain things need more explanation on how to get it. An example of this is the vehicle registration bill off of the DMV website. I spent 2 hours looking for it.
Date published: 2022-03-18
Rated 3 out of 5 by from Not User Friendly The only good thinng was Dan the preparer the site stinks
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax Good and powerful and everything goes well with my taxes
Date published: 2022-03-18
Rated 5 out of 5 by from First Time User I have family and friends who have used TurboTax for years yet I was too nervous to try it out. I was afraid of putting in the incorrect information and potentially owing more money than necessary or possibly not getting the correct amount back! I finally took the plunge this year since my previous tax office I used started to raise their prices. Thankfully the process went quickly and I was able to ask my tax expert questions outside of my return. My expert was very helpful and answered all of my questions. So very happy to say I will be using this service for years to come.
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax is a must for most people. I've been using Turbo Tax for several years and it has made filing taxes a breeze for me. I would recommend using Turbo Tax for anyone whose tax filing is relatively uncomplicated.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is good Always have good experiences with Turbotax, such as phone calls, video calls and messaging the experts, etc.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo tax was great I had a good experience with turbo tax and the tax preparer
Date published: 2022-03-18
Rated 5 out of 5 by from easy to use, guides me through step by step Turbo Tax is easy to use, It keeps up to date on tax changes or forms that are not yet settled by the Feds. I appreciate that I can ask for step by step directions or I can skip ahead.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax Awesome! I had a wonderful Turbo Tax Live Expert assist me (unfortunately I can't remember his name, but he really went above and beyond assisting me. Very knowledgeable.
Date published: 2022-03-18
Rated 1 out of 5 by from Not worth having someone do it for you Because they don't even do if for you and then charge 389+
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4556