TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
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Rated 1 out of 5 by
null from
Turbo Tax isn't FREE
Read before you use it. I'm poor and I was charged almost 20% of my refund to file my return because I had none standard paperwork...granted it's cheaper than most places but I hate the add ons you are forced to pay when refunds and money are so tight.
Date published: 2022-03-13
Rated 4 out of 5 by
exDoDDS from
First time I have used Live Help
I called about a problem and was helped immediately (on a Sunday morning!) by a very nice Expert in KY. He knew exactly what to help me do on my return. Yay!
Date published: 2022-03-13
Rated 5 out of 5 by
Dono124 from
Easy!
Very easy, helpful, and fast! Will use again for next year.
Date published: 2022-03-13
Rated 4 out of 5 by
PatK2001 from
Preferred tax filing software
Though there are minor things about Turbotax that I think they could do better on, overall, it is the better product in my opinion. They seem to do a better job of going through things and have links to help docs that explain what they are asking and/or differentiating between similar taxes/deductions. It's just simpler to use
Date published: 2022-03-13
Rated 5 out of 5 by
Bernice2022 from
Exceptional
Some updated information auto filled in, I like it and that help make less mistake.
Date published: 2022-03-13
Rated 5 out of 5 by
Knoxville Tn from
Was very easy to understand
I had many different forms to file and found it very understandable. Will definitely use it every year as it was so easy to understand even though I had many different omb and different things.
Date published: 2022-03-13
Rated 5 out of 5 by
RickJames53 from
Turbo Tax is the best!
they were very thorough and helpful. They got the job done! and they got it done right! 10/10 would recommend
Date published: 2022-03-13
Rated 5 out of 5 by
KenSoc1 from
Great experience
Worked great saved time. Efile secure. Liked the old comparison with other filers in my income cat
Date published: 2022-03-13
Rated 4 out of 5 by
Alex3822 from
I did like the TurboTax service
I have been using TuboTax for years. I did not like that I was not able to complete it as I normally do, because of the video card quality that I have, but It did give me the option to upgrade to an expert that can finish it for me.
Date published: 2022-03-13
Rated 5 out of 5 by
Delaware living from
easy process
easy to follow instructions for completing tax returns from the comfort of your home office
All TurboTax® Offerings Reviews - Page 4532
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
null from
Turbo Tax isn't FREE
Read before you use it. I'm poor and I was charged almost 20% of my refund to file my return because I had none standard paperwork...granted it's cheaper than most places but I hate the add ons you are forced to pay when refunds and money are so tight.
Date published: 2022-03-13
Rated 4 out of 5 by
exDoDDS from
First time I have used Live Help
I called about a problem and was helped immediately (on a Sunday morning!) by a very nice Expert in KY. He knew exactly what to help me do on my return. Yay!
Date published: 2022-03-13
Rated 5 out of 5 by
Dono124 from
Easy!
Very easy, helpful, and fast! Will use again for next year.
Date published: 2022-03-13
Rated 4 out of 5 by
PatK2001 from
Preferred tax filing software
Though there are minor things about Turbotax that I think they could do better on, overall, it is the better product in my opinion. They seem to do a better job of going through things and have links to help docs that explain what they are asking and/or differentiating between similar taxes/deductions. It's just simpler to use
Date published: 2022-03-13
Rated 5 out of 5 by
Bernice2022 from
Exceptional
Some updated information auto filled in, I like it and that help make less mistake.
Date published: 2022-03-13
Rated 5 out of 5 by
Knoxville Tn from
Was very easy to understand
I had many different forms to file and found it very understandable. Will definitely use it every year as it was so easy to understand even though I had many different omb and different things.
Date published: 2022-03-13
Rated 5 out of 5 by
RickJames53 from
Turbo Tax is the best!
they were very thorough and helpful. They got the job done! and they got it done right! 10/10 would recommend
Date published: 2022-03-13
Rated 5 out of 5 by
KenSoc1 from
Great experience
Worked great saved time. Efile secure. Liked the old comparison with other filers in my income cat
Date published: 2022-03-13
Rated 4 out of 5 by
Alex3822 from
I did like the TurboTax service
I have been using TuboTax for years. I did not like that I was not able to complete it as I normally do, because of the video card quality that I have, but It did give me the option to upgrade to an expert that can finish it for me.
Date published: 2022-03-13
Rated 5 out of 5 by
Delaware living from
easy process
easy to follow instructions for completing tax returns from the comfort of your home office
All TurboTax® Offerings Reviews - Page 4532
Date published: 2022-03-13