TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 10 Years and Counting! I have used TurboTax for 10 years now and this year I used full service. It was the best decision I ever made. Kathryn was incredibly helpful and kind and Patrick set me up greatly for success!
Date published: 2022-03-19
Rated 5 out of 5 by from I LOVE filing with TurboTax! I switched to TurboTax a few years ago, and I LOVE it!!! They ask me about so many things I might be able to claim as deductions, that my previous 4 companies never did! I can have peace of mind that I am filing correctly with all their amazing support - extra shout out to one of their experts Clara who assisted me! I always know I am getting the best return possible, and I love that I can log in anytime and view my previous year's filing for any notations! Great job TurboTax! Keep up the good work!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is great Simple and easy. it worked as it was supposed to. Love it
Date published: 2022-03-19
Rated 5 out of 5 by from Very satisfied with TurboTax The TurboTax Live expert I worked with was very professional and quick to answer any questions I had. This definitely helped make filing my taxes easier and less stressful, and I 100% recommend this service.
Date published: 2022-03-19
Rated 5 out of 5 by from Very nice software for self preparers It was very nice and easy to complete my taxes and file. Turbo tax walked me thru errors and help me correct my mistakes. Highly recommend.
Date published: 2022-03-19
Rated 5 out of 5 by from luv it luv it, works guud, like it worked guud last annum
Date published: 2022-03-19
Rated 3 out of 5 by from Used for Estate Taxes I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by from Calculating Recovery Rebate not well explained Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by from Love this service I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Expert Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4523
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 10 Years and Counting! I have used TurboTax for 10 years now and this year I used full service. It was the best decision I ever made. Kathryn was incredibly helpful and kind and Patrick set me up greatly for success!
Date published: 2022-03-19
Rated 5 out of 5 by from I LOVE filing with TurboTax! I switched to TurboTax a few years ago, and I LOVE it!!! They ask me about so many things I might be able to claim as deductions, that my previous 4 companies never did! I can have peace of mind that I am filing correctly with all their amazing support - extra shout out to one of their experts Clara who assisted me! I always know I am getting the best return possible, and I love that I can log in anytime and view my previous year's filing for any notations! Great job TurboTax! Keep up the good work!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbotax is great Simple and easy. it worked as it was supposed to. Love it
Date published: 2022-03-19
Rated 5 out of 5 by from Very satisfied with TurboTax The TurboTax Live expert I worked with was very professional and quick to answer any questions I had. This definitely helped make filing my taxes easier and less stressful, and I 100% recommend this service.
Date published: 2022-03-19
Rated 5 out of 5 by from Very nice software for self preparers It was very nice and easy to complete my taxes and file. Turbo tax walked me thru errors and help me correct my mistakes. Highly recommend.
Date published: 2022-03-19
Rated 5 out of 5 by from luv it luv it, works guud, like it worked guud last annum
Date published: 2022-03-19
Rated 3 out of 5 by from Used for Estate Taxes I would recommend this to anyone filing an estate return BUT...I think Turbotax has more work to do on making this a little easier. The taxes owed figure is not calculated as you go, which would be helpful. Also, I found the step by step did not cover everything in the forms so I had to go back a second time to make sure there was nothing left out. This is more for businesses as opposed to estates but it does work and isn't that difficult thanks to the turbotax forums and google searches
Date published: 2022-03-19
Rated 3 out of 5 by from Calculating Recovery Rebate not well explained Searched in many ways to see why turbotax changed my recovery rebate by over $600 when I added a little over $1500 in income.
Date published: 2022-03-19
Rated 5 out of 5 by from Love this service I love this new feature for simple returns to have someone prepare and file for you for free. It helped me take the burden of figuring out what to do with my taxes and I hope it continues so I can utilize it again. Thank you!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Expert Helen was very prompt and let me know options and communicated.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4523