TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo tax is so so in years past it was better, more user friendly, and cheaper
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Online is very easy to complete I have used Turbo Tax for many years and have always been satisfied.
Date published: 2022-03-19
Rated 5 out of 5 by from it was great it was easy and great to use and free which i loved the best.
Date published: 2022-03-19
Rated 2 out of 5 by from Turbo tax is great Turbo tax is great, they helped me on time great service
Date published: 2022-03-19
Rated 4 out of 5 by from Good It's not perfect, but It is easier than finding the proper forms from the IRS site
Date published: 2022-03-19
Rated 4 out of 5 by from Easier Really must pay attention to instructions and typing!
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax Premier stalled when inputing return Turbo Tax Premier stalled or hung when I was entering my return. I don't remember which area of the return or which form but I called in to your help line for assistance. The representative I talked with couldn't resolve the problem and tried to transfer me to Tech Support. The phone transfer failed, so I was able to back track the return and somehow I got around the problem. There should be a record of my phone call in your files.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is helpful for Fed tax prep but not PA Still have to do workaround for PA tax return to record accurate partial taxable annuity
Date published: 2022-03-19
Rated 5 out of 5 by from You guys are GREAT! Over all great experience! This year I ran into problem, because erroneously entered something!
Date published: 2022-03-19
Rated 5 out of 5 by from 15th year in a row I have used TTax for quite a while now. Always reliable, easy to follow and assistance is available if needed.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is so so in years past it was better, more user friendly, and cheaper
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Online is very easy to complete I have used Turbo Tax for many years and have always been satisfied.
Date published: 2022-03-19
Rated 5 out of 5 by from it was great it was easy and great to use and free which i loved the best.
Date published: 2022-03-19
Rated 2 out of 5 by from Turbo tax is great Turbo tax is great, they helped me on time great service
Date published: 2022-03-19
Rated 4 out of 5 by from Good It's not perfect, but It is easier than finding the proper forms from the IRS site
Date published: 2022-03-19
Rated 4 out of 5 by from Easier Really must pay attention to instructions and typing!
Date published: 2022-03-19
Rated 4 out of 5 by from TurboTax Premier stalled when inputing return Turbo Tax Premier stalled or hung when I was entering my return. I don't remember which area of the return or which form but I called in to your help line for assistance. The representative I talked with couldn't resolve the problem and tried to transfer me to Tech Support. The phone transfer failed, so I was able to back track the return and somehow I got around the problem. There should be a record of my phone call in your files.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is helpful for Fed tax prep but not PA Still have to do workaround for PA tax return to record accurate partial taxable annuity
Date published: 2022-03-19
Rated 5 out of 5 by from You guys are GREAT! Over all great experience! This year I ran into problem, because erroneously entered something!
Date published: 2022-03-19
Rated 5 out of 5 by from 15th year in a row I have used TTax for quite a while now. Always reliable, easy to follow and assistance is available if needed.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4494