TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy and Fantastic Live Support The process was easy and straight forward for anyone with little or no knowledge of filing a tax return. The live chat and screen sharing helped greatly. The knowledgeable, skilled and professional customer support staff definitely were the highlight of this experience.
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Awesome, great service all my questions answered. Mm
Date published: 2022-03-13
Rated 5 out of 5 by from Very satisfied with the ease of using Turbo Tax Elaine was excellent in helping me through the process when I encountered some problems regarding the W-2G entries.
Date published: 2022-03-13
Rated 5 out of 5 by from great very easy to use; i did call and was helped with my problem by a very nice guy that spoke English
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax has been great TurboTax has made filing taxes so easy for me and my family and made sure we get our maximum refund!
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Peasy It gets better each year. It's fast, and easy and flows along quickly. I recommend using Turbo Tax.
Date published: 2022-03-13
Rated 2 out of 5 by from Same problems year after year I've used TurboTax business for more than 10 years, and the same problems persist. I count 12 bugs this year: import forces re-categorization of Other Income, re-import does not work correctly, generates 8820B even if one has already been filed, incorrectly computes non-resident partner income, Maryland Section 179 software pop-up message does not display, interview shows book/tax difference when form does not, non-deductible insurance expense imported with erroneous negative sign, prior year info not transferred for state returns...shall I go on? Please Intuit...fix these once and be done with it.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use! Easy to use! Great detail and helpful explanations!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME!! This is my first time having a TurboTax expert help me with my taxes and I am honestly amazed by how knowledgable Laura is. She is the absolute best and her patience is appreciated.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME and super easy to use! This is my 6th year using TurboTax and each year I do, I feel good about my decision. The explanations are easy to understand and they cover all the line items that make sense for for the opportunity to receive the largest refunds possible.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Fantastic Live Support The process was easy and straight forward for anyone with little or no knowledge of filing a tax return. The live chat and screen sharing helped greatly. The knowledgeable, skilled and professional customer support staff definitely were the highlight of this experience.
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Awesome, great service all my questions answered. Mm
Date published: 2022-03-13
Rated 5 out of 5 by from Very satisfied with the ease of using Turbo Tax Elaine was excellent in helping me through the process when I encountered some problems regarding the W-2G entries.
Date published: 2022-03-13
Rated 5 out of 5 by from great very easy to use; i did call and was helped with my problem by a very nice guy that spoke English
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax has been great TurboTax has made filing taxes so easy for me and my family and made sure we get our maximum refund!
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Peasy It gets better each year. It's fast, and easy and flows along quickly. I recommend using Turbo Tax.
Date published: 2022-03-13
Rated 2 out of 5 by from Same problems year after year I've used TurboTax business for more than 10 years, and the same problems persist. I count 12 bugs this year: import forces re-categorization of Other Income, re-import does not work correctly, generates 8820B even if one has already been filed, incorrectly computes non-resident partner income, Maryland Section 179 software pop-up message does not display, interview shows book/tax difference when form does not, non-deductible insurance expense imported with erroneous negative sign, prior year info not transferred for state returns...shall I go on? Please Intuit...fix these once and be done with it.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use! Easy to use! Great detail and helpful explanations!
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME!! This is my first time having a TurboTax expert help me with my taxes and I am honestly amazed by how knowledgable Laura is. She is the absolute best and her patience is appreciated.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is AWESOME and super easy to use! This is my 6th year using TurboTax and each year I do, I feel good about my decision. The explanations are easy to understand and they cover all the line items that make sense for for the opportunity to receive the largest refunds possible.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4481