TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from I use Turbo Tax every year. I use TurboTax every year. It could use and automated transfer of categories from QuickBooks to TurboTax. The Federal return, Schedule C, clumps categories together and if QuickBooks could do that someway automatically it would save a lot of time trying to figure out what goes where.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent service My Live agent was helpful and efficient. Explained things and was polite
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow and to enter information. They explain everything and checks everything.
Date published: 2022-03-19
Rated 5 out of 5 by from First time user This was my first time using turbo tax and it was the most amazing thing ever!!! Super easy to do, the experts were such great help I could not have asked for anything more!!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Completion My taxes were completed quickly and accurately even though they were complex. I very satisfied with the way everything was handled once again.
Date published: 2022-03-19
Rated 5 out of 5 by from Great service Pleasant and efficient Noel did all that was required
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome Did TurboTax Pro - Yvette was knowledgeable, friendly, a great communicator, and everything I could ask for in a tax professional!
Date published: 2022-03-19
Rated 5 out of 5 by from EASY CHEESY Always feels great filing with Turbo Tax. Safe and secure. Guidance throughout the entire process. Love how quickly I can upload my W2 info!
Date published: 2022-03-19
Rated 3 out of 5 by from Okay It's a good software and the representatives are great, both on-line chat and phone call but TurboTax the company is not good about letting you know; anything beyond the very most basic filing is not free. If you check itemizations or if you are married filing jointly with a mortgage and student loans or student loan interest, you have to pay the deluxe price. Overall, it is still a bargain compared to an accounting firm.
Date published: 2022-03-19
Rated 5 out of 5 by from Have been using Turbo Tax for over 20 years Have been using for over 20 years and it just keeps getting better every year. My taxes are getting a little more complex though, so may have to bite the bullet and hire someone. We will see...
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I use Turbo Tax every year. I use TurboTax every year. It could use and automated transfer of categories from QuickBooks to TurboTax. The Federal return, Schedule C, clumps categories together and if QuickBooks could do that someway automatically it would save a lot of time trying to figure out what goes where.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent service My Live agent was helpful and efficient. Explained things and was polite
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow and to enter information. They explain everything and checks everything.
Date published: 2022-03-19
Rated 5 out of 5 by from First time user This was my first time using turbo tax and it was the most amazing thing ever!!! Super easy to do, the experts were such great help I could not have asked for anything more!!
Date published: 2022-03-19
Rated 5 out of 5 by from Great Tax Completion My taxes were completed quickly and accurately even though they were complex. I very satisfied with the way everything was handled once again.
Date published: 2022-03-19
Rated 5 out of 5 by from Great service Pleasant and efficient Noel did all that was required
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome Did TurboTax Pro - Yvette was knowledgeable, friendly, a great communicator, and everything I could ask for in a tax professional!
Date published: 2022-03-19
Rated 5 out of 5 by from EASY CHEESY Always feels great filing with Turbo Tax. Safe and secure. Guidance throughout the entire process. Love how quickly I can upload my W2 info!
Date published: 2022-03-19
Rated 3 out of 5 by from Okay It's a good software and the representatives are great, both on-line chat and phone call but TurboTax the company is not good about letting you know; anything beyond the very most basic filing is not free. If you check itemizations or if you are married filing jointly with a mortgage and student loans or student loan interest, you have to pay the deluxe price. Overall, it is still a bargain compared to an accounting firm.
Date published: 2022-03-19
Rated 5 out of 5 by from Have been using Turbo Tax for over 20 years Have been using for over 20 years and it just keeps getting better every year. My taxes are getting a little more complex though, so may have to bite the bullet and hire someone. We will see...
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4481