TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had an acknowledged BUG for KY filing TurboTax acknowledged a bug preventing me filing my return. They had a great website that let me enter my name and contact info so they could get back to me when it was fixed. For weeks they followed up with a few emails saying they were still working on it. THEY NEVER NOTIFIED ME THE BUG WAS FINALLY FIXED. As a result I lost months getting my refund.
Date published: 2022-03-19
Rated 5 out of 5 by from very easy Very helpful site. I literally went through so quick
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use Walked me through everything very quickly - easy to use
Date published: 2022-03-19
Rated 5 out of 5 by from I love TurboTax I've been using TurboTax for over 20 years. Always easy to use and I've never been audited.
Date published: 2022-03-19
Rated 4 out of 5 by from turboTax is easy my experience was easy and smooth I was able to go through all the steps
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is so efficient I completely recommend TurboTax it’s fast easy & convenient
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is always reliable. I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax experts are experienced and awesome Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax agent Robert Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by from Becoming less user-friendly every year Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4472
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had an acknowledged BUG for KY filing TurboTax acknowledged a bug preventing me filing my return. They had a great website that let me enter my name and contact info so they could get back to me when it was fixed. For weeks they followed up with a few emails saying they were still working on it. THEY NEVER NOTIFIED ME THE BUG WAS FINALLY FIXED. As a result I lost months getting my refund.
Date published: 2022-03-19
Rated 5 out of 5 by from very easy Very helpful site. I literally went through so quick
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use Walked me through everything very quickly - easy to use
Date published: 2022-03-19
Rated 5 out of 5 by from I love TurboTax I've been using TurboTax for over 20 years. Always easy to use and I've never been audited.
Date published: 2022-03-19
Rated 4 out of 5 by from turboTax is easy my experience was easy and smooth I was able to go through all the steps
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is so efficient I completely recommend TurboTax it’s fast easy & convenient
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is always reliable. I had some new questions this year because of medicaid, and was able to get clear answers on all the questions i asked with the representative. Its always fast, easy, and user friendly. Ive used them for over five years now!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax experts are experienced and awesome Great help that made it easy to do your taxes!!!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax agent Robert Robert made using this app so easy I would recommend that anybody else doing there taxes with turbo tax go ahead and use the full service
Date published: 2022-03-19
Rated 2 out of 5 by from Becoming less user-friendly every year Have been using Turbo Tax for many years and each year it seems to become more cumbersome and harder to navigate (or double check processes.) I'd likely choose something else if it weren't for the history.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4472