TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from 20+ years with TT and going strong! I have used TT for 20 years and never regretting the decision. The help menu (online forums and Q&A) provide great insight and guidance.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax was AWESOME!! Anthony was great! Very helpful and made sure all my questions were answered.
Date published: 2022-03-14
Rated 5 out of 5 by from Raji is the best She did an amazing job and helped from start to finish
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awesome I normally always work with good people but I think the one I just got did the best
Date published: 2022-03-14
Rated 5 out of 5 by from Made it easy Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by from The Expert was Great Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly good there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by from Use them every year I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by from 20+ years of using Turbo Tax and love it! I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by from UNNECCESSARY CHARGES Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4471
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 20+ years with TT and going strong! I have used TT for 20 years and never regretting the decision. The help menu (online forums and Q&A) provide great insight and guidance.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax was AWESOME!! Anthony was great! Very helpful and made sure all my questions were answered.
Date published: 2022-03-14
Rated 5 out of 5 by from Raji is the best She did an amazing job and helped from start to finish
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax is awesome I normally always work with good people but I think the one I just got did the best
Date published: 2022-03-14
Rated 5 out of 5 by from Made it easy Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by from The Expert was Great Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Mostly good there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by from Use them every year I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by from 20+ years of using Turbo Tax and love it! I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by from UNNECCESSARY CHARGES Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4471