TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Michael527 from
20+ years with TT and going strong!
I have used TT for 20 years and never regretting the decision. The help menu (online forums and Q&A) provide great insight and guidance.
Date published: 2022-03-14
Rated 5 out of 5 by
GCantuATX from
Turbo Tax was AWESOME!!
Anthony was great! Very helpful and made sure all my questions were answered.
Date published: 2022-03-14
Rated 5 out of 5 by
ac1505 from
Raji is the best
She did an amazing job and helped from start to finish
Date published: 2022-03-14
Rated 5 out of 5 by
Johnny9199 from
Turbo tax is awesome
I normally always work with good people but I think the one I just got did the best
Date published: 2022-03-14
Rated 5 out of 5 by
Flatout from
Made it easy
Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by
DEBBIEb65 from
The Expert was Great
Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by
TaxedoutRachel from
Mostly good
there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by
Dejase from
Use them every year
I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by
Royceathome from
20+ years of using Turbo Tax and love it!
I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by
Gigiigi234555 from
UNNECCESSARY CHARGES
Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
All TurboTax® Offerings Reviews - Page 4471
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Michael527 from
20+ years with TT and going strong!
I have used TT for 20 years and never regretting the decision. The help menu (online forums and Q&A) provide great insight and guidance.
Date published: 2022-03-14
Rated 5 out of 5 by
GCantuATX from
Turbo Tax was AWESOME!!
Anthony was great! Very helpful and made sure all my questions were answered.
Date published: 2022-03-14
Rated 5 out of 5 by
ac1505 from
Raji is the best
She did an amazing job and helped from start to finish
Date published: 2022-03-14
Rated 5 out of 5 by
Johnny9199 from
Turbo tax is awesome
I normally always work with good people but I think the one I just got did the best
Date published: 2022-03-14
Rated 5 out of 5 by
Flatout from
Made it easy
Not sure if the program is getting better, my familiarity with the program is getting better, or a combination of the two, but this was by far the easiest year Ive ever had using Turbo Tax
Date published: 2022-03-14
Rated 4 out of 5 by
DEBBIEb65 from
The Expert was Great
Misleading that it was free there were charges that I didn’t understand.
Date published: 2022-03-14
Rated 4 out of 5 by
TaxedoutRachel from
Mostly good
there is a glitch in the state business product involving the form 502 A which requires businesses to delete that form if it does not apply in order to get the product to file. Same glitch in the 2020 version. You would think they would have fixed it or added a pop up to tell people about it. I have been using Turbo Tax for a long time and while I mostly love it, there seems to often be some little glitch like that that will waste a lot of time. I also wish Quickbooks and Turbo Tax used the same methods for the balance sheet etc. so I didn't have to go in and manually fix things every year.
Date published: 2022-03-14
Rated 5 out of 5 by
Dejase from
Use them every year
I just find TurboTax easy to use and I'm really grateful.
Date published: 2022-03-14
Rated 5 out of 5 by
Royceathome from
20+ years of using Turbo Tax and love it!
I've been self-preparing my return for more than 20 years on Turbo Tax and can honestly say that every year it gets better and easier to use.
Date published: 2022-03-14
Rated 2 out of 5 by
Gigiigi234555 from
UNNECCESSARY CHARGES
Turbo taxes makes you pay for services even before you file ... and most of these services you probably wouldn't need
All TurboTax® Offerings Reviews - Page 4471
Date published: 2022-03-14