TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Mchasez from
So thankful
We usually file ourselves, however our taxes were more complicated this year and opted for live service. We are so thankful we did. Roger was so helpful and we are so appreciative of him and his hard work.
Date published: 2022-03-15
Rated 5 out of 5 by
Urockphil from
Tamara the Live Agent was outstanding!!!
Tamara the Live Agent was outstanding!!! I hope she is included in this review.
Date published: 2022-03-15
Rated 5 out of 5 by
Mopar Mike 1976 from
Great product easy to use
have used turbo tax for over 10 years. Easy to use good price
Date published: 2022-03-15
Rated 1 out of 5 by
M777888 from
Full Service/Tax Experts Are Not Great
You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by
45Ray from
awsome
my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by
null from
Good work
Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by
DTeresa from
Auto checked boxes
Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
Rated 5 out of 5 by
bg12345699 from
Turbo Tax is easy to use!
I have used Turbo Tax for over 5 years and I always feel safe using the tool.
Date published: 2022-03-15
Rated 5 out of 5 by
BuiK from
Turbo Tax Full Service is great!
My situation was a little challenging since I moved during the tax year. Sylvia, my tax preparer, had to make sure she factored all facts in filing my returns since each state has different laws. I really feel like she had my best interest in mind. She also explained everything well and worked with me to ensure my returns are accurate, reflecting my situation, etc.
Date published: 2022-03-15
Rated 2 out of 5 by
Taxtime 22 from
Getting Harder not Easier
Found myself having multiple problems this year . Would like an easy way to input as an independent salesman. Had to sign into Intuit multiple times and no heads up as to reason. Had problem downloading docs from Schwab. Had problem with key code and had to get a second copy - both were from Amazon
All TurboTax® Offerings Reviews - Page 4390
Date published: 2022-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Mchasez from
So thankful
We usually file ourselves, however our taxes were more complicated this year and opted for live service. We are so thankful we did. Roger was so helpful and we are so appreciative of him and his hard work.
Date published: 2022-03-15
Rated 5 out of 5 by
Urockphil from
Tamara the Live Agent was outstanding!!!
Tamara the Live Agent was outstanding!!! I hope she is included in this review.
Date published: 2022-03-15
Rated 5 out of 5 by
Mopar Mike 1976 from
Great product easy to use
have used turbo tax for over 10 years. Easy to use good price
Date published: 2022-03-15
Rated 1 out of 5 by
M777888 from
Full Service/Tax Experts Are Not Great
You can consult with a live expert and full service options. I would say unless you have a simple basic tax return, go with an expert at your local community. These representatives are not great for the extra amount of money. Also, the experts may know how to plug in information, but the way they speak with their customers and explaining things are not great. One representative wanted to go over information "quickly" with me while I was driving, and I told her no, that it was not safe. I was also promised a call back from the sam tax expert the following day and it never happened.
Date published: 2022-03-15
Rated 5 out of 5 by
45Ray from
awsome
my turbotax agent was great and very helpful and polite
Date published: 2022-03-15
Rated 4 out of 5 by
null from
Good work
Very helpful. Quick to respond. No issues so far. My expert answered every question i had with ease. Definitely recommend
Date published: 2022-03-15
Rated 4 out of 5 by
DTeresa from
Auto checked boxes
Page one had auto checked boxes that should not be auto checked, these items should have to be selected not auto filled.
Date published: 2022-03-15
Rated 5 out of 5 by
bg12345699 from
Turbo Tax is easy to use!
I have used Turbo Tax for over 5 years and I always feel safe using the tool.
Date published: 2022-03-15
Rated 5 out of 5 by
BuiK from
Turbo Tax Full Service is great!
My situation was a little challenging since I moved during the tax year. Sylvia, my tax preparer, had to make sure she factored all facts in filing my returns since each state has different laws. I really feel like she had my best interest in mind. She also explained everything well and worked with me to ensure my returns are accurate, reflecting my situation, etc.
Date published: 2022-03-15
Rated 2 out of 5 by
Taxtime 22 from
Getting Harder not Easier
Found myself having multiple problems this year . Would like an easy way to input as an independent salesman. Had to sign into Intuit multiple times and no heads up as to reason. Had problem downloading docs from Schwab. Had problem with key code and had to get a second copy - both were from Amazon
All TurboTax® Offerings Reviews - Page 4390
Date published: 2022-03-15