TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax was good to me TurboTax was good anyone should try it. It was fast thank you turbotax!
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax Premier inputs mostly intuitive, but... Input screens relatively straightforward. But Summaries of Income, Deductions, Credits are not consistent with the final return (ex- Only 85% of Soc Security Income is usually subject to tax; The tax return itself properly identifies only this 85%, but TurboTax includes all 100% of SS Income in its summaries and comparisons to prior years. Likewise, TurboTax Summary of Deductions has a line item for the $600 Charitable Deduction add on to the Std Deduction, but then is NOT added into the Summary total of these deductions. Illogical to place this Charitable Credit in a summary of deductions if it is not part of the total. Similar problem with the Foreign Tax Credit that is not isolated as a line item in the summary, but instead netted out of Taxes Owed. Far too hard to match up these TurboTax Summaries to the final 1040 tax forms themselves. Otherwise, a good product.
Date published: 2022-03-16
Rated 5 out of 5 by from They were great!!!! It was very is to understand!!!!! It was done in a short time.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is awesome. This is very easy to use. I have used it for years. Well done, thank you.
Date published: 2022-03-16
Rated 5 out of 5 by from Still a Satisfied Customer I have been using Turbo Tax products/services for several years now (self-guided at first, but I have been using a Live Expert for the last 2 years). Turbo Tax makes filing super easy, and I really do believe that they get you the best refund. Even when questions seem the simplest, they have little notes every step of the way to assure you that you are on the right track when preparing your returns. The Live Experts are very nice and very knowledgeable. I love using Turbo Tax and will continue to do so for years to come.
Date published: 2022-03-16
Rated 5 out of 5 by from So easy and fast! I hadn't filed taxes for years since I was on disability. When I started to work, I needed to file but was clueless. My tax preparer was great. Did the whole thing for me and got me a refurn!!
Date published: 2022-03-16
Rated 5 out of 5 by from Easy To Use I like this program because it is easy to use for someone who isn't tax savy
Date published: 2022-03-16
Rated 5 out of 5 by from Love TurboTax Have been using TurboTax for over 15 years love it it ease to use
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax was very user friendly. I did make a mistake and couldn't file but had a live chat with Deatrick. My problem was fixed quickly
Date published: 2022-03-16
Rated 5 out of 5 by from Great product They were quick and easy to use. But to charge an extra fee for using your refund isn't fair.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4364
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax was good to me TurboTax was good anyone should try it. It was fast thank you turbotax!
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax Premier inputs mostly intuitive, but... Input screens relatively straightforward. But Summaries of Income, Deductions, Credits are not consistent with the final return (ex- Only 85% of Soc Security Income is usually subject to tax; The tax return itself properly identifies only this 85%, but TurboTax includes all 100% of SS Income in its summaries and comparisons to prior years. Likewise, TurboTax Summary of Deductions has a line item for the $600 Charitable Deduction add on to the Std Deduction, but then is NOT added into the Summary total of these deductions. Illogical to place this Charitable Credit in a summary of deductions if it is not part of the total. Similar problem with the Foreign Tax Credit that is not isolated as a line item in the summary, but instead netted out of Taxes Owed. Far too hard to match up these TurboTax Summaries to the final 1040 tax forms themselves. Otherwise, a good product.
Date published: 2022-03-16
Rated 5 out of 5 by from They were great!!!! It was very is to understand!!!!! It was done in a short time.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is awesome. This is very easy to use. I have used it for years. Well done, thank you.
Date published: 2022-03-16
Rated 5 out of 5 by from Still a Satisfied Customer I have been using Turbo Tax products/services for several years now (self-guided at first, but I have been using a Live Expert for the last 2 years). Turbo Tax makes filing super easy, and I really do believe that they get you the best refund. Even when questions seem the simplest, they have little notes every step of the way to assure you that you are on the right track when preparing your returns. The Live Experts are very nice and very knowledgeable. I love using Turbo Tax and will continue to do so for years to come.
Date published: 2022-03-16
Rated 5 out of 5 by from So easy and fast! I hadn't filed taxes for years since I was on disability. When I started to work, I needed to file but was clueless. My tax preparer was great. Did the whole thing for me and got me a refurn!!
Date published: 2022-03-16
Rated 5 out of 5 by from Easy To Use I like this program because it is easy to use for someone who isn't tax savy
Date published: 2022-03-16
Rated 5 out of 5 by from Love TurboTax Have been using TurboTax for over 15 years love it it ease to use
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax was very user friendly. I did make a mistake and couldn't file but had a live chat with Deatrick. My problem was fixed quickly
Date published: 2022-03-16
Rated 5 out of 5 by from Great product They were quick and easy to use. But to charge an extra fee for using your refund isn't fair.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4364