TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from pretty simple pretty simple just read what it tells you to do and do it .basic stuff
Date published: 2021-02-26
Rated 5 out of 5 by from LOVE THE EASY WAY WITH TURBOTAX MY EXPERIENCE WITH TURBO TAX HAS ALWAYS BEEN EASY AND GIVES ME A GREAT SENSE OF ACCOMPLISHMENT. LOVE IT!!!
Date published: 2021-02-26
Rated 5 out of 5 by from easy, fast and accurate Had questions this year and was helped by Kevin! I felt much better after his help!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome It was easy as it can be. All i did was take a picture of my w2 and all the information came up.
Date published: 2021-02-26
Rated 5 out of 5 by from Breeze of Tax Ease Efficiently walked through taxes. Poor internet in my area so at times I had to log out and back in for things to load but eventually got through it!
Date published: 2021-02-26
Rated 5 out of 5 by from good work They where very nice and helpful I could not do it by myself.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is a very simple and easy to use! I've been using turbo tax for years, but we decided to go to a CPA for a few years. We decided to try and do our 2020 tax filling this year to cut cost and I'm very impressed with the Turbotax it is very easy and I was able to do it without a problem. I think I did OK thanks to your easy explanations.
Date published: 2021-02-26
Rated 3 out of 5 by from Better than some, but also some disappointments Turbo Tax's fee was double what Tax Act wanted, but Tax Act also was calculating my refund as $500 less than Turbo Tax calculated, so it was worth the difference. However, I hate the fact that Turbo Tax tacks on a $40 fee in order to deduct their fee from your refund. Also, I'm very disappointed that the refund advance is no longer available even though I prequalified weeks ago.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Product So easy to use. If you have to stop and go find some information or document it lets you to pickup right where you left off. Great feature.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is absolutely amazing! Best thing about turbo tax is that they are very understanding and helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 437
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from pretty simple pretty simple just read what it tells you to do and do it .basic stuff
Date published: 2021-02-26
Rated 5 out of 5 by from LOVE THE EASY WAY WITH TURBOTAX MY EXPERIENCE WITH TURBO TAX HAS ALWAYS BEEN EASY AND GIVES ME A GREAT SENSE OF ACCOMPLISHMENT. LOVE IT!!!
Date published: 2021-02-26
Rated 5 out of 5 by from easy, fast and accurate Had questions this year and was helped by Kevin! I felt much better after his help!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome It was easy as it can be. All i did was take a picture of my w2 and all the information came up.
Date published: 2021-02-26
Rated 5 out of 5 by from Breeze of Tax Ease Efficiently walked through taxes. Poor internet in my area so at times I had to log out and back in for things to load but eventually got through it!
Date published: 2021-02-26
Rated 5 out of 5 by from good work They where very nice and helpful I could not do it by myself.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is a very simple and easy to use! I've been using turbo tax for years, but we decided to go to a CPA for a few years. We decided to try and do our 2020 tax filling this year to cut cost and I'm very impressed with the Turbotax it is very easy and I was able to do it without a problem. I think I did OK thanks to your easy explanations.
Date published: 2021-02-26
Rated 3 out of 5 by from Better than some, but also some disappointments Turbo Tax's fee was double what Tax Act wanted, but Tax Act also was calculating my refund as $500 less than Turbo Tax calculated, so it was worth the difference. However, I hate the fact that Turbo Tax tacks on a $40 fee in order to deduct their fee from your refund. Also, I'm very disappointed that the refund advance is no longer available even though I prequalified weeks ago.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Product So easy to use. If you have to stop and go find some information or document it lets you to pickup right where you left off. Great feature.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is absolutely amazing! Best thing about turbo tax is that they are very understanding and helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 437